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Category: News

Staying safe when out and about with a rollator: mobility training at the Pferdemarkt in Stade!

Together with INCORT, we ran a mobility training session at the Pferdemarkt for people using rollators. This gave participants the chance to practise, at their own pace, how to get on and off the bus safely. Our team and the staff from INCORT were on hand to answer questions, offer practical tips and demonstrate, step by step, what to bear in mind when travelling by bus with a rollator. The session was well received and provided an opportunity to practise using the bus and a rollator right there on the spot. We definitely plan to repeat the initiative next May. Many thanks to all the participants and to INCORT for organising this joint event.

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Update the RufMobil app: Version 6.0.1 required

Would you like to book a journey with RufMobil? If so, please check that you have the latest version of our RufMobil app installed. From now on, app version 6.0.1 is required to make bookings. You cannot make bookings using an older version. Here’s how: Open the App Store on your smartphone, search for the RufMobil app and install the available update. You can then book your journeys via the app as usual. Our tip: It’s best to update the app straight away so that you can get started straight away with your next booking.

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Bus services in the Stade district: We’ll keep running for you in the years to come!

It’s official: we will continue to be responsible for bus services in the Stade district in the coming years. Following a Europe-wide tender process, we were able to prevail against several competitors and secure the contract once again. From 1 January 2027, we will therefore continue to provide a reliable public transport service in the district of Stade. Being awarded the contract once again is a strong sign of trust in us and confirms our daily efforts to ensure reliable mobility in the region. For you as a passenger, this means one thing above all: you can continue to count on us in the future. We’ll reliably take you to work, to school, to the shops or to your leisure destinations – and we’ll keep developing our services in partnership with the district of Stade. We are delighted with this decision and would like to thank you for the trust you have placed in us. At the same time, being awarded the contract once again spurs us on to ensure that local transport in the district of Stade remains reliable, customer-focused and fit for the future in the years to come.

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Together against violence - Together we set an example

This year, our Buxtehude-based company is supporting the „Orange Days 2025“ campaign organised by the Hanseatic city of Buxtehude. From 25 November to 10 December 2025, cities, organisations and companies around the world will be drawing attention to violence against women. We would also like to contribute to making this important issue more visible and sending out a clear signal. During this period, around 30 buses with the message „Stop violence against women“ will be travelling on our route network. We are also publicising the campaign on passenger television. In this way, we reach many people every day on their way to work, school or during their leisure time - and remind them that violence is never acceptable. As a transport company, we bear responsibility for the safety of our passengers and our employees. This also includes drawing attention to social grievances and supporting those affected. Violence often takes place in secret, which is precisely why it is important to talk about it publicly and take a stand. Together with the Hanseatic City of Buxtehude and many other partners, we are sending out a clear signal: Violence against women must have no place in our society. The Orange Days in Buxtehude are organised by the Equal Opportunities Office of the Hanseatic City of Buxtehude, SOFIA shelters for women in Buxtehude and the StoP © project Buxtehude together with various alliance partners.

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hvv Safely on the road | Bus exit of your choice - we're on board!

The safety of our passengers is our top priority: that's why we are taking part in the "Safe journeys on the hvv" campaign. From now on, you as our passenger can choose the shortest and safest route in the evening hours and get off between two bus stops. It is important that you inform our driver of your stop request shortly before you want to get off. The driver will then decide whether the desired stop is possible, taking into account all relevant safety aspects. You will get off the bus at the front. You can find all further information about the campaign here.

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One hand holds a prepaid card from hvv on the bus

hvv Prepaid Card | Ticket purchase now also possible with us!

The new hvv Prepaid Card in Hamburg offers the option of cashless ticket purchases. Now this is also possible on our buses. In addition to the popular ticket purchase via app, a further cashless sales channel is now offered. In contrast to the buses in Hamburg, however, the option of buying tickets in cash will remain available until further notice despite the introduction of sales via prepaid cards. This allows maximum flexibility for passengers. The hvv Prepaid Card offers the advantage of being able to travel flexibly, cashlessly and without registration through the hvv. Important: the card itself is not available from the bus driver, but from numerous retail co-operation partners. There, the card can be topped up with any amount and later recharged. Further information on the hvv Prepaid Card and its points of sale can be found on the hvv website here.

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First electric buses: a big step towards the mobility of the future

It was with great pleasure that we unveiled our first four electric buses in the district of Stade. At a press event, we were able to showcase the new battery-electric vehicles together with representatives from the worlds of politics, business and our company. Among those attending the launch were Michael Fastert and Jan Behrendt from our management team, as well as District Administrator Kai Seefried and District Councillor Thorsten Heinze. Other guests included Kai-Ulrich Baak and Inken Montzka from the district of Stade, Ottmar Heinen and Dr Rainer Gärtner from eMIS, and Karsten Leist from Verkehrsgesellschaft Nord-Ost-Niedersachsen mbH (VNO). Electric mobility for the Stade district With the new electric buses, we are expanding our fleet by four fully electric vehicles. The buses will be deployed throughout the district of Stade and thus serve as a visible symbol of the shift towards sustainable mobility. This has been made possible by federal funding through the ‘Promotion of Alternative Propulsion Systems in Passenger Transport’ programme run by the Federal Ministry of Digital and Transport (BMDV), as well as with financial support from the district of Stade. The project is funded under the Climate and Transformation Fund (KTF) special fund. Funding for this measure is also provided as part of the German Recovery and Resilience Plan (DARP) via the European Recovery and Resilience Facility (ARF) within the NextGenerationEU programme. The funding scheme is co-ordinated by NOW GmbH and implemented by Projektträger Jülich (PtJ). The new electric buses: The four new electric buses are manufactured by IVECO and belong to the E-Way model range. The vehicles are powered by a fully electric drivetrain and are designed for use in regular scheduled services. Range: With a range of up to 300 kilometres per charge, the buses are ideally suited to daily scheduled services. Capacity: They can accommodate up to 70 passengers and ensure a comfortable journey thanks to their quiet drive system. Electric drive: The vehicle produces no direct CO₂ emissions whilst in operation.

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