DEUTSCHLANDTICKET:
FREQUENTLY ASKED QUESTIONS
Existing subscriptions
If your existing subscription costs more than 49 euros per month:
If you would like to switch to the Deutschlandticket, we grant you a special right of cancellation. You can easily cancel and purchase your Deutschlandticket via our Online shop.
If your existing subscription costs less than 49 euros per month:
You decide whether you want to pay 49 euros a month in future and enjoy all the benefits of the Deutschlandticket or whether you want to stay with your existing subscription with the current conditions. If you want to switch, you can simply do this via our Online shop.
We offer a supplementary ticket that includes all the benefits of your previous travelcard:
- One adult + max. 4 children up to 14 years on Saturdays, Sundays and public holidays
- Daily transport of dog and bicycle
The supplementary ticket is only valid in conjunction with the Deutschlandticket and in our transport area.
The supplementary ticket costs 10 euros per month and is available from our staff and at our ticket agencies.
Monthly student tickets will continue to be available and our previous ticket offer will remain unchanged.
There are no changes to the annual school travelcards.
If you would like to switch to the Deutschlandticket, we grant you a special right of cancellation. You can easily cancel and purchase your Deutschlandticket via our Online shop.
Subsequent personal presentation of the Deutschlandticket is possible at our administration office within one week. If the valid ticket is presented in good time, the increased fare will be reduced.
The Deutschlandticket is also available as a job ticket.
The Deutschlandticket is offered as a job ticket reduced by 5%, i.e. for 46.55 euros. The employer must undertake to pay at least 25% of the price (12.25 euros).
Validity
The following conditions apply
- Available by subscription, can be cancelled monthly
- Monthly payment
- Can be used nationwide on local public transport (ÖPNV)
- Personalised - non-transferable
- Carriage of children under 6 years of age
- Additional persons can only be taken along with our supplementary ticket
- Bicycles or dogs can only be taken along with our supplementary ticket
No. The Deutschlandticket is only valid in 2nd class on local transport.
No. The Deutschlandticket is only valid for one person. Children under the age of 6 continue to travel free of charge. If you want to take more people with you on Saturdays, Sundays and public holidays in the town and district of Celle, you can buy our supplementary ticket for 10 euros per month.
The subscription contract can be taken out for children aged 6 and over; children under 6 travel free of charge when accompanied by an adult.
The Deutschlandticket itself does not include any transferability or the option to take your dog with you. If you wish to take a dog with you, you can purchase our supplementary ticket at a price of 10 euros per month.
We offer a supplementary ticket for the carriage of one adult and a maximum of 4 children up to and including the age of 14 on Saturdays, Sundays and public holidays. The supplementary ticket also includes the daily transport of one dog and one bicycle.
The supplementary ticket is available from the bus driver and at advance booking offices at a price of 10 euros per month. The ticket is only valid in conjunction with a valid Deutschlandticket in our transport area.
The Deutschlandticket is valid for the calendar month in which you purchase it.
No, the ticket is personalised for the holder and is not transferable.
It is currently being clarified whether these services will be used with the Deutschlandticket and whether a surcharge will be levied.
The Deutschlandticket is personalised. A photo ID or comparable personal document must be presented upon request.
Subsequent personal presentation of the Deutschlandticket is possible at our administration office within one week. If the valid ticket is presented in good time, the increased fare will be reduced.
Ticket purchase
The ticket is issued digitally . Here you get to our Online shop.
Monthly student tickets will continue to be available and our existing ticket offer will remain in place.