{"id":1871,"date":"2024-11-26T10:00:18","date_gmt":"2024-11-26T09:00:18","guid":{"rendered":"https:\/\/kvg-bus.de\/stade\/?page_id=1871"},"modified":"2026-02-20T09:25:51","modified_gmt":"2026-02-20T08:25:51","slug":"terms-and-conditions-online-ticket-shop","status":"publish","type":"page","link":"https:\/\/kvg-bus.de\/stade\/en\/tickets-tarife\/onlineshop\/agb-online-ticketshop\/","title":{"rendered":"AGB Online-Ticketshop"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1871\" class=\"elementor elementor-1871\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df5c494 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"df5c494\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86c9e2b elementor-widget elementor-widget-heading\" data-id=\"86c9e2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GENERAL TERMS AND CONDITIONS FOR THE ONLINE SHOP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9c93b1 elementor-widget elementor-widget-text-editor\" data-id=\"f9c93b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Sale of tickets as mobile phone tickets and chip cards via the online ticket shop of KVG Stade GmbH &amp; Co. KG (hereinafter referred to as KVG GmbH)<\/strong><\/p><p><strong>1. general information<\/strong><\/p><p>These General Terms and Conditions apply to the purchase of tickets via the KVG GmbH online shop. They supplement the General Conditions of Carriage, Fare Regulations and Privacy Policy. \u00a0<\/p><p>The online shop sells the nationwide Deutschlandticket as a monthly subscription and the quarterly ticket from Kraftverkehr GmbH, L\u00fcneburg, valid for the Cuxhaven city transport tariff. In addition, CeBus GmbH &amp; Co. KG from the district of Celle, the Celle Card, Network Ticket 3-6-5 and the Senior Card can also be purchased. All provisions regarding the tickets can be found in the respective fare regulations.<\/p><p><strong>2. registration\/creation of a customer account<\/strong><\/p><p>Tickets must be requested online from KVG GmbH. To be able to purchase a ticket in the KVG GmbH online ticket shop, the following requirements must be met:<\/p><p>The customer must be on the website <a href=\"https:\/\/mein-ticket.shop\">my-ticket.shop<\/a> go through the following steps in the purchase process and provide the requested data truthfully and completely:<\/p><p><strong>Step 1 - Specifying the ticket and ticket type<\/strong><\/p><ul><li>Selection of the desired ticket<\/li><li>Chip card or mobile phone ticket<\/li><\/ul><p><strong>Step 2 - Specifying the ticket user<\/strong><\/p><ul><li>First name<\/li><li>Name<\/li><li>Date of birth<\/li><li>E-mail address of the ticket user<\/li><li>Selection of the start date \u00a0<\/li><\/ul><p><strong>Step 3 - Specifying the invoice recipient<\/strong><\/p><ul><li>Name and full address<\/li><li>E-mail address \u00a0<\/li><li>Bank details with IBAN \u00a0<\/li><li>Consent to the general terms and conditions, privacy policy and tariff provisions<\/li><li>Consent to waive the right of cancellation for immediate execution of the contract<\/li><\/ul><p>Important: A customer account is automatically created for the e-mail address entered in step 3, which may differ from the e-mail address of the ticket user, via which the subscription(s), terms, payment methods and personal data can be edited by the user.<\/p><p>The aforementioned steps 2 and 3 can optionally also be carried out in reverse by the customer first creating a customer account via the \u201eLogin\u201c button.<\/p><p>When ordering or opening a customer account for the online ticket shop, the customer must confirm these GTC, the data protection provisions and the applicable fare and transport conditions of the respective ticket as well as the waiver of cancellation for the immediate execution of the contract. \u00a0<\/p><p>The customer undertakes to change data essential to the contractual relationship (in particular name, address and e-mail address) immediately in his personal customer area in the event of changes. If the customer fails to fulfil his obligation to provide information, KVG GmbH shall be entitled to charge the customer for any additional expenses incurred as a result. \u00a0<\/p><p>KVG GmbH would like to point out that it is not possible to save the tickets on PCs\/laptops (e.g. as a PDF file). A credit check is carried out as part of the application process. The approval of an application depends on the result of this check. Once the subscription application has been approved, the requested ticket will be made available. By registering, the customer agrees to the credit check.<\/p><p>If it is not possible to debit the amounts due, KVG GmbH reserves the right to pause the ticket until the outstanding amounts have been paid or to automatically cancel the contract and stop issuing tickets. Existing claims remain unaffected by this.<\/p><p><strong>3. purchase and use of Deutschlandtickets and tickets for the transport area of CeBus GmbH &amp; Co. KG and Kraftverkehr GmbH in Cuxhaven<\/strong><\/p><p>By ordering a ticket via the online shop, the customer submits an offer to conclude a subscription contract. The order is placed by clicking the \u201eSubscribe now\u201c button in the KVG ticket shop on the website <a href=\"https:\/\/mein-ticket.shop.de\">my-ticket.shop.com<\/a>. When the order is placed, a customer account is automatically created for the customer at the e-mail address of the invoice recipient. By selecting the \"Subscribe now\" button, the customer places a binding, irrevocable, payable order for the Deutschlandticket subscription. On completion of the order, the customer receives an overview of the data entered. Where technically possible, the order is processed automatically by KVG GmbH.<\/p><p>The purchase price is due immediately. The amounts due are collected at the beginning of the month; direct debit is also possible for orders placed during the month for the current month.<\/p><p>KVG GmbH cannot guarantee an uninterrupted online ticket shop at all times. The ticket offered in the online ticket shop does not constitute a binding offer within the meaning of \u00a7\u00a7 145 ff. BGB (German Civil Code), rather it is an invitation to the customer to place a binding, payable order; the contract for the subscription is only concluded when KVG GmbH accepts\/confirms the order.<\/p><p>Tickets are personalised, non-transferable and are only valid in conjunction with an official, valid photo ID for the person named on the ticket. The contract of carriage is concluded with the transport company whose means of transport is used. Before boarding a vehicle of the transport company providing the service, the customer must have purchased the ticket and ensure that it is a valid ticket before travelling. \u00a0<\/p><p>The desired ticket is provided as a digital chip card or as a \u201ewallet link\u201c for downloading to the wallet of mobile phones with Android or IOS operating systems. The latter must be able to be shown on the display of a mobile device for control purposes. The customer is responsible for the operational readiness of the mobile end device and the complete display of the ticket content for the purpose of verification by the control personnel. \u00a0<\/p><p>The mobile device must be carried at all times during the journey and presented to the transport company's driving personnel and inspection staff on request. In the event of a complaint, personal data may be forwarded to the transport company that carried out the inspection for further processing. Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (Art. 6 para. 1 subpara. 1 lit. b) GDPR). Furthermore, the processing is carried out in the legitimate interest of KVG GmbH and the transport company carrying out the inspection to secure fare revenue (Art. 6 para. 1 subpara. 1 lit. f) GDPR). No ticket can be used without providing the data.<\/p><p>In the event of technical failures, malfunctions or an empty battery, which result in the ticket not being able to be verified during an inspection, this will be regarded as travelling without a valid ticket. If it is established during the ticket inspection that the purchase was made after the start of the journey, this will be regarded as a journey without a valid ticket. Please note that only the ticket opened from the wallet is recognised as valid: Screenshots, screen videos or similar evidence, even of valid tickets, do not authorise the use of transport services.<\/p><p>If the ticket is not accessible or if there is an incorrect or incomplete transfer, it is the customer's duty to purchase a valid ticket by other means before the start of the journey. In the event of an erroneous double booking, the customer can contact the following address:\u00a0<\/p><p><a href=\"mailto:info@mein-ticket.shop\">info@mein-ticket.shop<\/a><\/p><p>Subsequent presentation of the ticket in person at the fare office\/administration of the transport company is possible within one week. If the valid ticket is presented in good time, the increased fare will be reduced.<\/p><p><strong>4. exclusion of the right of cancellation<\/strong><\/p><p>Once a ticket has been issued, it cannot be returned, refunded, revoked or cancelled.<\/p><p>The right of cancellation and the right of return do not apply to the purchase of Deutschlandticket, as the provisions for distance selling contracts do not apply to contracts for the carriage of passengers in accordance with Section 312 (2) No. 5 BGB.<\/p><p><strong>5. cancellation<\/strong><\/p><p>The Deutschlandticket is issued on the 1st of each month, at least for the duration of one month. The respective contract can be cancelled on a monthly basis. The customer is entitled to cancel the Deutschlandticket online in the customer portal by the 10th of the previous month at the latest for the following month. If no cancellation is made, the subscription is tacitly renewed for a further month\u00a0<\/p><p>Otherwise, the terms and cancellation periods of the other tickets available for purchase in the online shop are based on the respective fare conditions.<\/p><p>There is no entitlement to compensation for periods in which the ticket was not used. \u00a0<\/p><p>In the event of late payment, KVG GmbH reserves the right to terminate the contractual relationship without notice and to forward the case to a debt collection agency for further processing.<\/p><p>When KVG GmbH is notified of the death of the ticket user, the contract is cancelled and the ticket deactivated.<\/p><p><strong>6 Payment procedure and notice of assignment<\/strong><\/p><p><strong>Notice of assignment<\/strong><\/p><p>The collection of the payment claim for the purchased tickets is carried out by the finance company, which may vary depending on the payment method and also in the future, to which all payment claims, including the claim for reimbursement of any fees, have been sold and assigned. The finance company is a third-party beneficiary of the following provisions and is also authorised to collect the receivables in the name of KVG GmbH and\/or in its own name and for its own account.<\/p><p><strong>Payment methods and invoicing<\/strong><\/p><p>In addition to the conditions described above, the following provisions apply to the payment of the booked tickets. The customer is not entitled to participate in a specific payment method. All payment methods are only available to persons over the age of 18 who have full legal capacity.<\/p><ul><li>\u00a0\u00a0\u00a0 The SEPA Direct Debit Scheme is currently available as a payment method<\/li><\/ul><p>Other payment methods are not possible, but KVG GmbH does not rule out the possibility of establishing further payment methods in the future. Personal data and details of the respective payment method are required for payment.<\/p><p><strong>Payment by SEPA direct debit<\/strong><\/p><p>If this payment method is selected, the customer's personal data (first name, surname, address in Germany, date of birth and e-mail address) and a bank account details are required for the clear allocation of a payment for purchased tickets. This payment method can only be used when registering (a customer account is opened automatically during the ordering process) in the KVG GmbH ticket shop. The bank details are stored securely in the financial company's system so that the customer can use the SEPA direct debit procedure repeatedly without having to re-enter the bank details for each purchase. By selecting this payment method, the customer authorises the finance company to collect payments from his specified account within the European Union by SEPA direct debit with the consent of these GTC. At the same time, he instructs his payment service provider to honour the direct debits drawn on his account by the finance company. The customer is informed that he\/she may demand reimbursement of the debited amount within eight weeks of the debit date. The conditions agreed with his payment service provider shall apply. In the event that the customer is not the account holder of the specified account, the customer assures by entering the data that they have the consent of the account holder for the SEPA direct debit.<\/p><p>The customer undertakes to provide all account details required for participation in the SEPA Direct Debit Scheme (in particular account holder, BIC and IBAN) and to enter them in the form provided for this purpose online or in the web shop. In the SEPA Direct Debit Scheme, the customer receives an advance notification (prenotification) from the financial company about the collection date and amount. The customer shall receive the prenotification at least two (2) days before the claim is collected. \u00a0<\/p><p>The customer must ensure that the specified account has sufficient funds so that the SEPA direct debit can be collected. If a SEPA direct debit is returned by the payer without authorisation or if the collection of the claim from the payer's payment service provider fails for reasons for which the payer is responsible - in particular due to insufficient funds, incorrect or invalid bank details or objection - the payer shall be obliged to ensure that sufficient funds are available or that the reason for the payment disruption is rectified. to ensure that the reason for the payment disruption is rectified so that, in addition to the outstanding amount, the bank's third-party fees incurred can be collected on the date stated in the reminder KVG GmbH and the finance company or authorised collection agency are entitled to claim further damages for default.<\/p><p>The customer waives the right to obtain a written SEPA direct debit mandate. The waiver shall be declared by the customer to the customer's payment service provider, the creditor bank and the creditor. The customer agrees to the waiver being passed on to the aforementioned parties. If the waiver lapses or becomes ineffective, the customer may take out a new subscription and issue a new direct debit mandate as part of the new order. If the customer is not the account holder, the customer is obliged to forward the mandate reference number to the account holder.<\/p><p>If the customer unjustifiably initiates a charge back (return of the amount) or if the collection of the claim fails for reasons for which the customer is responsible, the customer is obliged to pay the third-party fees incurred in addition to the purchase price of the purchased ticket. KVG GmbH and the finance company or authorised collection agency are entitled to claim further damages caused by default.<\/p><p>The customer is not entitled to participate in the SEPA Direct Debit Scheme.<\/p><p><strong>7. data protection<\/strong><\/p><p>Detailed information is available in the data protection information in accordance with Art. 13 and 14 GDPR at the following Internet address:<\/p><ul><li><a href=\"https:\/\/kvg-bus.de\/stade\/data-protection-declaration\/\">www.kvg-bus.de\/datenschutz<\/a><\/li><\/ul><p>The personal data provided by the customer during the registration process and any related updates, in addition to the information stored during the purchase process, will be processed in accordance with the provisions of the General Data Protection Regulation (GDPR) by KVG GmbH and the group of companies belonging to KVG GmbH. The data relevant to the payment process is stored exclusively by the responsible financial company.<\/p><p><strong>8. cancellation of the customer account<\/strong><\/p><p>The customer is entitled to terminate the contractual relationship with KVG GmbH regarding his customer account at any time without giving reasons and without observing a period of notice. The customer can make this cancellation independently in the customer account. Any outstanding liabilities of the customer to KVG GmbH, for example from unpaid costs, are not affected by this cancellation and remain in force. For its part, KVG GmbH is authorised to terminate the contractual relationship with the customer in writing by e-mail to the e-mail address provided by the customer, subject to a notice period of 14 days. Such ordinary cancellation by KVG GmbH may occur in particular if the customer has not purchased any tickets via the customer account within a period of one or more years and no changes have been made to the contract data.<\/p><p>KVG GmbH reserves the right to terminate the customer account extraordinarily and with immediate effect under certain circumstances. This may occur in particular if the customer:<\/p><ul><li>entered incorrect data during registration,<\/li><li>violates these General Terms and Conditions,<\/li><li>infringes the rights of third parties, in particular those of the contracted service providers, in the context of the use of HandyTickets,<\/li><li>if there is another important reason that makes it unreasonable for KVG GmbH to continue the business relationship due to a loss of trust, e.g. in the event of manipulation.<\/li><\/ul><p>The form of extraordinary termination shall be determined in accordance with para. 1.<\/p><p>Once the cancellation takes effect, the customer will no longer be able to purchase or use mobile phone tickets or chip cards. If the customer account is cancelled or blocked, the customer is not entitled to use the internet-based sales service.<\/p><p><strong>9. blocking<\/strong><\/p><p>The customer bears full responsibility for the security of his access data, including user name and password, and is obliged to protect these from unauthorised use by third parties. This includes, in particular, keeping the password secret.<\/p><p>In the event of loss or theft of the mobile device used for the online transaction, the customer is obliged to immediately change their personal password in the associated login area in order to effectively rule out potential misuse.<\/p><p>As soon as the customer discovers any misuse of their customer account, they are obliged to report this immediately, either by e-mail or via the customer telephone number provided.<\/p><p>Customer service contact details<\/p><p><a href=\"mailto:info@mein-ticket.shop\">info@mein-ticket.shop<\/a><\/p><p>The customer shall be liable for all liabilities incurred up to that point until receipt of the corresponding notification. Upon receipt of the report, KVG GmbH will provide the customer with support during its regular business hours by immediately blocking the customer account in question for the use of mobile phone tickets.<\/p><p>In the event of misuse detected by a transport company or service provider, the customer account will be blocked immediately. Information about the blocking will be sent by e-mail. Until the time of blocking, every ticket purchase or use of services processed via the customer account is deemed to have been initiated by the customer.<\/p><p>In the event of a disruption to payment transactions of any kind, the customer's account shall remain blocked until the outstanding receivables have been settled in full. The customer will be informed of the blocking by means of a reminder letter from the financial services provider. In such cases, the customer may incur additional costs, such as reminder fees.\u00a0<\/p><p><strong>10 Legal requirements for dispute resolution<\/strong><\/p><p>The KVG GmbH informs according to \u00a7 36 f. Verbraucherstreitbeilegungsgesetz (VSBG) that it does not currently participate in dispute resolution proceedings before a consumer arbitration board. The EU Commission's online dispute resolution platform is available at the following link: <a href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\">http:\/\/ec.europa.eu\/consumers\/odr\/<\/a>.<\/p><p><strong>11. final provisions<\/strong><\/p><p>With regard to declarations and legal transactions in which the date and\/or time play a significant role, the date and time displayed on the server shall be considered binding. The language of communication used for the conclusion of the contract is German.<\/p><p>The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. \u00a0<\/p><p>Should individual provisions of these GTC be wholly or partially invalid or lose their legal validity at a later date, this shall not affect the validity of the remaining GTC. The invalid provision shall be replaced by the statutory provisions. The same applies if an unforeseen loophole arises in the implementation or interpretation of the GTC.<\/p><p>Collateral agreements, amendments or additions must be made in writing to be effective, as must the cancellation of the written form requirement. The written form requirement within the meaning of these GTC is also met by e-mail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7238e74 elementor-widget elementor-widget-spacer\" data-id=\"7238e74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>GENERAL TERMS AND CONDITIONS OF BUSINESS FOR THE ONLINE SHOP Sale of tickets as mobile phone tickets and chip cards via the online ticket shop of KVG Stade GmbH &amp; Co. KG (hereinafter referred to as KVG GmbH) 1 General These General Terms and Conditions apply to the purchase of tickets via the online shop of KVG GmbH. They supplement the General Conditions of Carriage, Fare Regulations and Privacy Policy.   The online shop sells the nationwide Deutschlandticket as a monthly subscription and the quarterly ticket of Kraftverkehr GmbH, L\u00fcneburg, valid in the Cuxhaven city transport tariff. In addition, CeBus GmbH &amp; Co. KG from the district of Celle, the Celle Card, Network Ticket 3-6-5 and the Senior Card can also be purchased. All provisions regarding the tickets can be found in the respective fare conditions. 2. registration\/creation of a customer account Tickets must be applied for online at KVG GmbH. To be able to purchase a ticket in the KVG GmbH online ticket shop, the following requirements must be met: The customer must go to the mein-ticket.shop website in the purchase process and provide the requested data truthfully and completely: Step 1 - Specify the ticket and ticket type Select the desired ticket Chip card or Hndyticket Step 2 - Specify the ticket user First name Last name Date of birth E-mail address of the ticket user Select the start date Step 3 - Specify the invoice recipient Name and full address E-mail address Bank details with IBAN Consent to the general terms and conditions, privacy policy and fare conditions Consent to waive the right of cancellation for immediate execution of the contract Important: A customer account is automatically created for the e-mail address provided in step 3, which may differ from the e-mail address of the ticket user. The subscription(s), terms, payment methods and personal data can then be edited by the user. The aforementioned steps 2 and 3 can optionally also be carried out in reverse by the customer first creating a customer account via the \u201eLogin\u201c button. When ordering or opening a customer account for the online ticket shop, the customer must confirm these GTC, the data protection provisions and the applicable fare and transport conditions of the respective ticket as well as the waiver of cancellation for the immediate execution of the contract.   The customer undertakes to change data essential for the contractual relationship (in particular name, address and e-mail address) immediately in his personal customer area in the event of changes. If the customer fails to fulfil his obligation to provide information, KVG GmbH shall be entitled to charge the customer for any additional expenses incurred as a result.   KVG GmbH points out that it is not possible to save the tickets on PCs\/laptops (e.g. as a PDF file). A credit check is carried out as part of the application process. The approval of an application depends on the result of this check. Once the subscription application has been approved, the requested ticket will be made available. By registering, the customer agrees to the credit check. If it is not possible to debit the amounts due, KVG GmbH reserves the right to pause the ticket until the outstanding amounts have been paid or to automatically cancel the contract and stop issuing tickets. Existing claims remain unaffected by this. 3. purchase and use of Deutschlandtickets and tickets for the transport area of CeBus GmbH &amp; Co. KG and Kraftverkehr GmbH in Cuxhaven By ordering a ticket via the online shop, the customer submits an offer to conclude a subscription contract. The order is placed by clicking the \u201eSubscribe now\u201c button in the KVG ticket shop on the mein-ticket.shop.de website. When the order is placed, a customer account is automatically created in the e-mail address of the invoice recipient. By selecting the \u201eSubscribe now\u201c button, the customer places a binding, irrevocable, payable order for the Deutschlandticket subscription. On completion of the order, the customer receives an overview of the data entered. Where technically possible, the order is processed automatically by KVG GmbH. The purchase price is due immediately. The amounts due are collected at the beginning of the month; in the case of orders for the current month placed during the month, direct debit can also be made. KVG GmbH cannot guarantee an uninterrupted online ticket shop at all times. The ticket offered in the online ticket shop does not constitute a binding offer within the meaning of \u00a7\u00a7 145 ff. BGB (German Civil Code), rather it is an invitation to the customer to place a binding, payable order; the contract for the subscription is only concluded upon acceptance\/confirmation of the order by KVG GmbH. The tickets are personalised, non-transferable and are only valid in conjunction with an official, valid photo ID for the person named on the ticket. The contract of carriage is concluded with the transport company whose means of transport is used. Before boarding a vehicle of the transport company providing the service, the customer must have purchased the ticket and ensure that it is a valid ticket before travelling.   The desired ticket is provided as a digital chip card or as a \u201ewallet link\u201c for downloading to the wallet of mobile phones with Android or IOS operating systems. The latter must be able to be shown on the display of a mobile device for control purposes. The customer is responsible for ensuring that the mobile device is ready for operation and that the contents of the ticket are displayed in full for inspection by the control staff.   The mobile device must be carried at all times during the journey and must be shown to the transport company's driving and inspection personnel on request. In the event of a complaint, personal data may be forwarded to the transport company that carried out the inspection for further processing. Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (Art. 6 para. 1 subpara. 1 lit. b) GDPR). Furthermore, the processing is carried out in the legitimate interest of KVG GmbH and the transport company carrying out the inspection to secure fare revenue (Art. 6 para. 1 subpara. 1 lit. f) GDPR). No ticket can be used without providing the data. In the event of technical failures, malfunctions or an empty battery, which result in the ticket not being able to be verified during an inspection, this is regarded as travelling without a valid ticket. If it is established during the ticket inspection that the purchase was made after the start of the journey, this will be regarded as a journey without a valid ticket. Please note that only the ticket opened from the wallet is recognised as valid: Screenshots, screen videos or similar evidence,...<\/p>","protected":false},"author":4,"featured_media":2421,"parent":1870,"menu_order":41,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1871","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AGB Online-Ticketshop - KVG Stade<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kvg-bus.de\/stade\/tickets-tariffs\/online-shop\/terms-and-conditions-online-ticket-shop\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AGB Online-Ticketshop - KVG Stade\" \/>\n<meta property=\"og:description\" content=\"ALLGEMEINE GESCH\u00c4FTSBEDINGUNGEN F\u00dcR DEN ONLINESHOP Verkauf von Tickets als Handyticket und Chipkarte \u00fcber den Online-Ticketshop der KVG Stade GmbH &amp; Co. KG (im folgenden KVG GmbH genannt) 1. Allgemeines Diese Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr den Erwerb von Tickets \u00fcber den Onlineshop der KVG GmbH. Sie erg\u00e4nzen die Allgemeinen Bef\u00f6rderungsbestimmungen, Tarifbestimmungen und Datenschutzerkl\u00e4rung. \u00a0 Im Onlineshop verkauft werden das bundesweit geltende Deutschlandticket als monatliches Abonnement und das Quartalsticket der Kraftverkehr GmbH, L\u00fcneburg, \u00a0g\u00fcltig im Stadtverkehrstarif Cuxhaven. Au\u00dferdem k\u00f6nnen von der CeBus GmbH &amp; Co. KG aus dem Landkreis Celle die Celler Karte, Netzticket 3-6-5 sowie die Senioren Karte erworben werden. Alle Bestimmungen zu den Tickets sind in den jeweiligen Tarifbestimmungen zu finden. 2. Anmeldung\/ Anlegen eines Kundenkontos Die Tickets sind online bei der KVG GmbH zu beantragen. Um ein Ticket im Online-Ticketshop der KVG GmbH erwerben zu k\u00f6nnen, sind die folgende Voraussetzungen notwendig: Der Kunde muss auf der Internetseite mein-ticket.shop im Kaufprozess die nachfolgenden Schritte durchlaufen und die abgefragten Daten wahrheitsgem\u00e4\u00df und vollst\u00e4ndig angeben: Schritt 1 \u2013 Angabe des Tickets und der Ticketart Auswahl des gew\u00fcnschten Tickets Chipkarte oder Hndyticket Schritt 2 \u2013 Angabe des Ticketnutzers Vorname Name Geburtsdatum E-Mail-Adresse des Ticketnutzers Auswahl des Starttermins \u00a0 Schritt 3 \u2013 Angabe des Rechnungsempf\u00e4ngers Name und vollst\u00e4ndige Adresse E-Mail-Adresse \u00a0 Bankverbindung mit IBAN \u00a0 Zustimmung zu den allgemeinen Gesch\u00e4ftsbedingungen, Datenschutzerkl\u00e4rung sowie Tarifbestimmungen Zustimmung auf Verzicht des Widerrufsrechts zur sofortigen Ausf\u00fchrung des Vertrages Wichtig: Zu der im Schritt 3 angegebenen E-Mail-Adresse, die abweichen kann von der E-Mail-Adresse des Ticketnutzers, wird automatisch ein Kundenkonto angelegt, \u00fcber welches das Abo bzw. die Abos, die Laufzeiten, Zahlungsarten und pers\u00f6nlichen Daten im Weiteren vom Benutzer editiert werden k\u00f6nnen. Die vorgenannten Schritte 2 und 3 k\u00f6nnen optional auch andersrum durchgef\u00fchrt werden, indem sich der Kunde \u00fcber den \u201eLogin\u201c-Button zun\u00e4chst ein Kundenkonto anlegt. Im Rahmen der Bestellung bzw. Er\u00f6ffnung eines Kundenkontos f\u00fcr den Online-Ticketshop hat der Kunde die vorliegenden AGB, die Datenschutzbestimmungen sowie die geltenden Tarif- und Bef\u00f6rderungsbedingungen des jeweiligen Tickets sowie den Widerrufsverzicht zur sofortigen Ausf\u00fchrung des Vertrages zu best\u00e4tigen. \u00a0 Der Kunde verpflichtet sich, f\u00fcr die Vertragsbeziehung wesentliche Daten (insbesondere Name, Adresse und E-Mail-Adresse) bei \u00c4nderungen unverz\u00fcglich in seinem pers\u00f6nlichen Kundenbereich entsprechend zu \u00e4ndern. Kommt der Kunde seiner Informationspflicht nicht nach, so sind die KVG GmbH berechtigt, den Kunden die dadurch entstehenden Mehraufwendungen zu belasten. \u00a0 Die KVG GmbH weist darauf hin, dass die Speicherung der Ticketsauf PCs\/Laptops (z.B. als PDF-Datei) nicht m\u00f6glich ist. Im Rahmen der Antragspr\u00fcfung erfolgt eine Bonit\u00e4tspr\u00fcfung. Die Bewilligung eines Antrags ist abh\u00e4ngig vom Ergebnis dieser Pr\u00fcfung. Nach positiver Pr\u00fcfung des Abo-Antrags erfolgt die Bereitstellung des beantragten Tickets. Mit der Anmeldung stimmt der Kunde der \u00dcberpr\u00fcfung seiner Bonit\u00e4t zu. Sollte die Abbuchung der f\u00e4lligen Betr\u00e4ge nicht m\u00f6glich sein beh\u00e4lt sich die KVG GmbH vor, das Ticket bis zur Zahlung der offenen Betr\u00e4ge zu pausieren oder den Vertrag automatisch zu k\u00fcndigen und die Ticketausgabe zu stoppen. Bestehende Forderungen bleiben hiervon unber\u00fchrt. 3. Erwerb und Nutzung von Deutschlandtickets und Tickets f\u00fcr das Verkehrsgebiet der CeBus GmbH &amp; Co. KG sowie der Kraftverkehr GmbH in Cuxhaven Mit der Bestellung eines Tickets \u00fcber den Onlineshop gibt der Kunde ein Angebot auf Abschluss eines Abonnementvertrags ab. Die Bestellung erfolgt durch das Klicken der Schaltfl\u00e4che \u201eJetzt abonnieren\u201c im KVG-Ticketshop auf der Internetseite mein-ticket.shop.de. Mit Bestellung wird dem Kunden automatisch ein Kundenkonto auf die E-Mailadresse des Rechnungsempf\u00e4ngers erstellt. Mit Auswahl des Buttons \u201eJetzt abonnieren\u201c gibt der Kunde eine verbindliche, unwiderrufbare zahlungspflichtige Bestellung f\u00fcr das Deutschlandticket-Abonnement auf. Mit Bestellabschluss erh\u00e4lt der Kunde eine \u00dcbersicht \u00fcber die von ihm eingegebenen Daten. Die Bestellung wird, sofern technisch m\u00f6glich, automatisiert durch die KVG GmbH verarbeitet. Der Kaufpreis ist sofort f\u00e4llig. Das Einziehen der f\u00e4lligen Betr\u00e4ge erfolgt zum Monatsanfang, bei untermonatlichen Bestellungen f\u00fcr den laufenden Monat kann auch ein direkter Einzug erfolgen. Die KVG GmbH kann einen jederzeitigen und ununterbrochenen Online-Ticketshop nicht garantieren. Die im Online-Ticketshop angebotene Ticket stellt kein verbindliches Angebot i.S.d. \u00a7\u00a7 145 ff. BGB dar, vielmehr handelt es sich um eine Aufforderung an den Kunden zur Abgabe einer verbindlichen, zahlungspflichtigen Bestellung, der Vertrag \u00fcber das Abonnement kommt erst mit der Annahme\/Best\u00e4tigung der Bestellung durch KVG GmbH zustande. Die Tickets sind \u00a0personalisiert, nicht \u00fcbertragbar und gelten nur in Verbindung mit einem amtlichen, g\u00fcltigen Lichtbildausweis f\u00fcr die auf dem Ticket angegebene Person. Der Bef\u00f6rderungsvertrag kommt mit dem Verkehrsunternehmen zustande, dessen Verkehrsmittel jeweils genutzt wird. Vor dem Einsteigen in ein Fahrzeug der leistungserbringenden Verkehrsunternehmen ist es erforderlich, dass der Kunde das Ticket erworben hat und sich vor Fahrtantritt \u00fcberzeugt, dass es sich um ein g\u00fcltiges Ticket handelt. \u00a0 Das gew\u00fcnschte Ticket wird als digitale Chipkarte oder als\u201ewallet-Link\u201c zum Download in die Wallet von Mobiltelefonen mit Android- oder IOS-Betriebssystem bereitgestellt. Letzteres muss zum Zwecke der Kontrolle auf dem Display eines mobilen Endger\u00e4ts angezeigt werden k\u00f6nnen. Der Kunde tr\u00e4gt die Verantwortung f\u00fcr die Betriebsbereitschaft des mobilen Endger\u00e4ts sowie die vollst\u00e4ndige Anzeige des Inhalts des Tickets zum Zwecke der \u00dcberpr\u00fcfung durch das Kontrollpersonal. \u00a0 Das mobile Endger\u00e4t muss w\u00e4hrend der Fahrt stets mitgef\u00fchrt werden und auf Verlangen dem Fahrpersonal und Pr\u00fcfpersonal des Verkehrsunternehmens vorgezeigt werden. Bei Vorliegen einer Beanstandung besteht die M\u00f6glichkeit, dass personenbezogene Daten zur weiteren Bearbeitung an dasjenige Verkehrsunternehmen weitergeleitet werden, welches die Kontrolle ausgef\u00fchrt hat. Die Verarbeitung ist f\u00fcr die Erf\u00fcllung eines Vertrags, dessen Vertragspartei die betroffene Person ist, oder zur Durchf\u00fchrung vorvertraglicher Ma\u00dfnahmen erforderlich, die auf Anfrage der betroffenen Person erfolgen (Art. 6 Abs. 1 UAbs. 1 lit. b) DSGVO). Weiterhin erfolgt die Verarbeitung aus berechtigtem Interesse der KVG GmbH sowie des die Kontrolle durchf\u00fchrenden Verkehrsunternehmen zur Sicherung der Fahrgeldeinnahmen (Art. 6 Abs. 1 UAbs. 1 lit. f) DSGVO). Ohne Bereitstellung der Daten kann kein Ticket genutzt werden. Im Falle technischer Ausf\u00e4lle, St\u00f6rungen oder eines leeren Akkus, die dazu f\u00fchren, dass der Nachweis des Tickets bei einer Kontrolle nicht erbracht werden kann, wird dies als Reise ohne g\u00fcltiges Ticket betrachtet. Sofern w\u00e4hrend der Fahrscheinkontrolle festgestellt wird, dass der Kauf nach Beginn der Fahrt erfolgt ist, wird dies als Fahrt ohne g\u00fcltigen Fahrschein gewertet. Es ist zu beachten, dass nur das aus der wallet ge\u00f6ffnete Ticket als g\u00fcltig anerkannt wird: Screenshots, Bildschirmvideos oder \u00e4hnliche Nachweise,&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kvg-bus.de\/stade\/tickets-tariffs\/online-shop\/terms-and-conditions-online-ticket-shop\/\" \/>\n<meta property=\"og:site_name\" content=\"KVG Stade\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-20T08:25:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kvg-bus.de\/stade\/wp-content\/uploads\/sites\/14\/header-home_ticketshop.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/tickets-tarife\\\/onlineshop\\\/agb-online-ticketshop\\\/\",\"url\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/tickets-tarife\\\/onlineshop\\\/agb-online-ticketshop\\\/\",\"name\":\"AGB Online-Ticketshop - KVG Stade\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/tickets-tarife\\\/onlineshop\\\/agb-online-ticketshop\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/tickets-tarife\\\/onlineshop\\\/agb-online-ticketshop\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/wp-content\\\/uploads\\\/sites\\\/14\\\/header-home_ticketshop.png\",\"datePublished\":\"2024-11-26T09:00:18+00:00\",\"dateModified\":\"2026-02-20T08:25:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/tickets-tarife\\\/onlineshop\\\/agb-online-ticketshop\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/tickets-tarife\\\/onlineshop\\\/agb-online-ticketshop\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/tickets-tarife\\\/onlineshop\\\/agb-online-ticketshop\\\/#primaryimage\",\"url\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/wp-content\\\/uploads\\\/sites\\\/14\\\/header-home_ticketshop.png\",\"contentUrl\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/wp-content\\\/uploads\\\/sites\\\/14\\\/header-home_ticketshop.png\",\"width\":1920,\"height\":800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/tickets-tarife\\\/onlineshop\\\/agb-online-ticketshop\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/kvg-bus.de\\\/stade\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tickets &#038; 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Co. KG (im folgenden KVG GmbH genannt) 1. Allgemeines Diese Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr den Erwerb von Tickets \u00fcber den Onlineshop der KVG GmbH. Sie erg\u00e4nzen die Allgemeinen Bef\u00f6rderungsbestimmungen, Tarifbestimmungen und Datenschutzerkl\u00e4rung. \u00a0 Im Onlineshop verkauft werden das bundesweit geltende Deutschlandticket als monatliches Abonnement und das Quartalsticket der Kraftverkehr GmbH, L\u00fcneburg, \u00a0g\u00fcltig im Stadtverkehrstarif Cuxhaven. Au\u00dferdem k\u00f6nnen von der CeBus GmbH &amp; Co. KG aus dem Landkreis Celle die Celler Karte, Netzticket 3-6-5 sowie die Senioren Karte erworben werden. Alle Bestimmungen zu den Tickets sind in den jeweiligen Tarifbestimmungen zu finden. 2. Anmeldung\/ Anlegen eines Kundenkontos Die Tickets sind online bei der KVG GmbH zu beantragen. Um ein Ticket im Online-Ticketshop der KVG GmbH erwerben zu k\u00f6nnen, sind die folgende Voraussetzungen notwendig: Der Kunde muss auf der Internetseite mein-ticket.shop im Kaufprozess die nachfolgenden Schritte durchlaufen und die abgefragten Daten wahrheitsgem\u00e4\u00df und vollst\u00e4ndig angeben: Schritt 1 \u2013 Angabe des Tickets und der Ticketart Auswahl des gew\u00fcnschten Tickets Chipkarte oder Hndyticket Schritt 2 \u2013 Angabe des Ticketnutzers Vorname Name Geburtsdatum E-Mail-Adresse des Ticketnutzers Auswahl des Starttermins \u00a0 Schritt 3 \u2013 Angabe des Rechnungsempf\u00e4ngers Name und vollst\u00e4ndige Adresse E-Mail-Adresse \u00a0 Bankverbindung mit IBAN \u00a0 Zustimmung zu den allgemeinen Gesch\u00e4ftsbedingungen, Datenschutzerkl\u00e4rung sowie Tarifbestimmungen Zustimmung auf Verzicht des Widerrufsrechts zur sofortigen Ausf\u00fchrung des Vertrages Wichtig: Zu der im Schritt 3 angegebenen E-Mail-Adresse, die abweichen kann von der E-Mail-Adresse des Ticketnutzers, wird automatisch ein Kundenkonto angelegt, \u00fcber welches das Abo bzw. die Abos, die Laufzeiten, Zahlungsarten und pers\u00f6nlichen Daten im Weiteren vom Benutzer editiert werden k\u00f6nnen. Die vorgenannten Schritte 2 und 3 k\u00f6nnen optional auch andersrum durchgef\u00fchrt werden, indem sich der Kunde \u00fcber den \u201eLogin\u201c-Button zun\u00e4chst ein Kundenkonto anlegt. Im Rahmen der Bestellung bzw. Er\u00f6ffnung eines Kundenkontos f\u00fcr den Online-Ticketshop hat der Kunde die vorliegenden AGB, die Datenschutzbestimmungen sowie die geltenden Tarif- und Bef\u00f6rderungsbedingungen des jeweiligen Tickets sowie den Widerrufsverzicht zur sofortigen Ausf\u00fchrung des Vertrages zu best\u00e4tigen. \u00a0 Der Kunde verpflichtet sich, f\u00fcr die Vertragsbeziehung wesentliche Daten (insbesondere Name, Adresse und E-Mail-Adresse) bei \u00c4nderungen unverz\u00fcglich in seinem pers\u00f6nlichen Kundenbereich entsprechend zu \u00e4ndern. Kommt der Kunde seiner Informationspflicht nicht nach, so sind die KVG GmbH berechtigt, den Kunden die dadurch entstehenden Mehraufwendungen zu belasten. \u00a0 Die KVG GmbH weist darauf hin, dass die Speicherung der Ticketsauf PCs\/Laptops (z.B. als PDF-Datei) nicht m\u00f6glich ist. Im Rahmen der Antragspr\u00fcfung erfolgt eine Bonit\u00e4tspr\u00fcfung. Die Bewilligung eines Antrags ist abh\u00e4ngig vom Ergebnis dieser Pr\u00fcfung. Nach positiver Pr\u00fcfung des Abo-Antrags erfolgt die Bereitstellung des beantragten Tickets. Mit der Anmeldung stimmt der Kunde der \u00dcberpr\u00fcfung seiner Bonit\u00e4t zu. Sollte die Abbuchung der f\u00e4lligen Betr\u00e4ge nicht m\u00f6glich sein beh\u00e4lt sich die KVG GmbH vor, das Ticket bis zur Zahlung der offenen Betr\u00e4ge zu pausieren oder den Vertrag automatisch zu k\u00fcndigen und die Ticketausgabe zu stoppen. Bestehende Forderungen bleiben hiervon unber\u00fchrt. 3. Erwerb und Nutzung von Deutschlandtickets und Tickets f\u00fcr das Verkehrsgebiet der CeBus GmbH &amp; Co. KG sowie der Kraftverkehr GmbH in Cuxhaven Mit der Bestellung eines Tickets \u00fcber den Onlineshop gibt der Kunde ein Angebot auf Abschluss eines Abonnementvertrags ab. Die Bestellung erfolgt durch das Klicken der Schaltfl\u00e4che \u201eJetzt abonnieren\u201c im KVG-Ticketshop auf der Internetseite mein-ticket.shop.de. Mit Bestellung wird dem Kunden automatisch ein Kundenkonto auf die E-Mailadresse des Rechnungsempf\u00e4ngers erstellt. Mit Auswahl des Buttons \u201eJetzt abonnieren\u201c gibt der Kunde eine verbindliche, unwiderrufbare zahlungspflichtige Bestellung f\u00fcr das Deutschlandticket-Abonnement auf. Mit Bestellabschluss erh\u00e4lt der Kunde eine \u00dcbersicht \u00fcber die von ihm eingegebenen Daten. Die Bestellung wird, sofern technisch m\u00f6glich, automatisiert durch die KVG GmbH verarbeitet. Der Kaufpreis ist sofort f\u00e4llig. Das Einziehen der f\u00e4lligen Betr\u00e4ge erfolgt zum Monatsanfang, bei untermonatlichen Bestellungen f\u00fcr den laufenden Monat kann auch ein direkter Einzug erfolgen. Die KVG GmbH kann einen jederzeitigen und ununterbrochenen Online-Ticketshop nicht garantieren. Die im Online-Ticketshop angebotene Ticket stellt kein verbindliches Angebot i.S.d. \u00a7\u00a7 145 ff. BGB dar, vielmehr handelt es sich um eine Aufforderung an den Kunden zur Abgabe einer verbindlichen, zahlungspflichtigen Bestellung, der Vertrag \u00fcber das Abonnement kommt erst mit der Annahme\/Best\u00e4tigung der Bestellung durch KVG GmbH zustande. Die Tickets sind \u00a0personalisiert, nicht \u00fcbertragbar und gelten nur in Verbindung mit einem amtlichen, g\u00fcltigen Lichtbildausweis f\u00fcr die auf dem Ticket angegebene Person. Der Bef\u00f6rderungsvertrag kommt mit dem Verkehrsunternehmen zustande, dessen Verkehrsmittel jeweils genutzt wird. Vor dem Einsteigen in ein Fahrzeug der leistungserbringenden Verkehrsunternehmen ist es erforderlich, dass der Kunde das Ticket erworben hat und sich vor Fahrtantritt \u00fcberzeugt, dass es sich um ein g\u00fcltiges Ticket handelt. \u00a0 Das gew\u00fcnschte Ticket wird als digitale Chipkarte oder als\u201ewallet-Link\u201c zum Download in die Wallet von Mobiltelefonen mit Android- oder IOS-Betriebssystem bereitgestellt. Letzteres muss zum Zwecke der Kontrolle auf dem Display eines mobilen Endger\u00e4ts angezeigt werden k\u00f6nnen. Der Kunde tr\u00e4gt die Verantwortung f\u00fcr die Betriebsbereitschaft des mobilen Endger\u00e4ts sowie die vollst\u00e4ndige Anzeige des Inhalts des Tickets zum Zwecke der \u00dcberpr\u00fcfung durch das Kontrollpersonal. \u00a0 Das mobile Endger\u00e4t muss w\u00e4hrend der Fahrt stets mitgef\u00fchrt werden und auf Verlangen dem Fahrpersonal und Pr\u00fcfpersonal des Verkehrsunternehmens vorgezeigt werden. Bei Vorliegen einer Beanstandung besteht die M\u00f6glichkeit, dass personenbezogene Daten zur weiteren Bearbeitung an dasjenige Verkehrsunternehmen weitergeleitet werden, welches die Kontrolle ausgef\u00fchrt hat. Die Verarbeitung ist f\u00fcr die Erf\u00fcllung eines Vertrags, dessen Vertragspartei die betroffene Person ist, oder zur Durchf\u00fchrung vorvertraglicher Ma\u00dfnahmen erforderlich, die auf Anfrage der betroffenen Person erfolgen (Art. 6 Abs. 1 UAbs. 1 lit. b) DSGVO). Weiterhin erfolgt die Verarbeitung aus berechtigtem Interesse der KVG GmbH sowie des die Kontrolle durchf\u00fchrenden Verkehrsunternehmen zur Sicherung der Fahrgeldeinnahmen (Art. 6 Abs. 1 UAbs. 1 lit. f) DSGVO). Ohne Bereitstellung der Daten kann kein Ticket genutzt werden. Im Falle technischer Ausf\u00e4lle, St\u00f6rungen oder eines leeren Akkus, die dazu f\u00fchren, dass der Nachweis des Tickets bei einer Kontrolle nicht erbracht werden kann, wird dies als Reise ohne g\u00fcltiges Ticket betrachtet. Sofern w\u00e4hrend der Fahrscheinkontrolle festgestellt wird, dass der Kauf nach Beginn der Fahrt erfolgt ist, wird dies als Fahrt ohne g\u00fcltigen Fahrschein gewertet. 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