{"id":1445,"date":"2024-11-01T11:58:40","date_gmt":"2024-11-01T10:58:40","guid":{"rendered":"https:\/\/kvg-bus.de\/harburg\/?page_id=1445"},"modified":"2025-12-09T11:02:13","modified_gmt":"2025-12-09T10:02:13","slug":"elbmobil","status":"publish","type":"page","link":"https:\/\/kvg-bus.de\/harburg\/en\/mobility\/elbmobil\/","title":{"rendered":"elbMOBIL"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1445\" class=\"elementor elementor-1445\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a980111 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a980111\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-eb31923 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"eb31923\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e96430 elementor-widget elementor-widget-heading\" data-id=\"6e96430\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">elbMOBIL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2393e27 elementor-widget elementor-widget-text-editor\" data-id=\"2393e27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Hello Elbmarsch, hello Winsen!<\/h4><p>elbMOBIL is your on-demand service in areas of the Elbmarsch and the city of Winsen.<\/p><p>Let elbMOBIL pick you up and drop you off. The elbMOBIL will drive you at the regular hvv fare plus a 1.50 euro comfort surcharge. All you need: the elbMOBIL app and a valid hvv ticket or Deutschlandticket (<a href=\"https:\/\/shop.kvg-bus.de\/\" target=\"_blank\" rel=\"noopener\">here<\/a> go to our <a href=\"https:\/\/shop.kvg-bus.de\/\" target=\"_blank\" rel=\"noopener\">D-Ticketshop<\/a>).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b0e322 elementor-widget elementor-widget-menu-anchor\" data-id=\"3b0e322\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"ServicezeitenelbMobil\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53c884e elementor-widget elementor-widget-spacer\" data-id=\"53c884e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ed198d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"2ed198d\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcf1618 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"fcf1618\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a6989d elementor-widget elementor-widget-heading\" data-id=\"5a6989d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Service times<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87c429d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"87c429d\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-clock\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Monday to Thursday <\/b> | 5 a.m. to 11 p.m.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-clock\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Fridays<\/b> | 5 - 2 o'clock<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-clock\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Saturdays &amp; before public holidays<\/b> | 8 a.m. to 2 a.m.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-clock\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Sundays and public holidays<\/b> | 8 a.m. to 11 p.m.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c1add0 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"7c1add0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9570531 elementor-widget elementor-widget-menu-anchor\" data-id=\"9570531\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"elbMobilApp\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2ae39 elementor-widget elementor-widget-spacer\" data-id=\"9c2ae39\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aeba67d elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"aeba67d\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-14867ab\" data-id=\"14867ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50921b0 elementor-widget elementor-widget-heading\" data-id=\"50921b0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Get the app!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2a1c84 elementor-widget elementor-widget-text-editor\" data-id=\"c2a1c84\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It's easy: download the elbMOBIL app and get ready for your journey - quickly and easily!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6c6da8 elementor-widget elementor-widget-image\" data-id=\"e6c6da8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/apps.apple.com\/us\/app\/elbmobil\/id1540105787\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"373\" height=\"132\" src=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/element_appstore.png\" class=\"attachment- size-\" alt=\"Buttons: \u201eDownload in the App Store\u201c - with link to the Apple App Store.\" srcset=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/element_appstore.png 373w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/element_appstore-18x6.png 18w\" sizes=\"(max-width: 373px) 100vw, 373px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e3af39 elementor-widget elementor-widget-image\" data-id=\"0e3af39\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ioki.elbmobil\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"373\" height=\"132\" src=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/element_google-play-store.png\" class=\"attachment- size-\" alt=\"Button: \u201eNOW ON Google\u201c - with link to the Google Play Store.\" srcset=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/element_google-play-store.png 373w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/element_google-play-store-18x6.png 18w\" sizes=\"(max-width: 373px) 100vw, 373px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61d7ef4 elementor-widget elementor-widget-text-editor\" data-id=\"61d7ef4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Alternatively, you can also use your elbMOBIL <a href=\"#TelefonelbMobil\">by telephone<\/a> or <a href=\"https:\/\/elbmobil.fahrt-buchen.de\/welcome\" target=\"_blank\" rel=\"noopener\">online <\/a>book.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f38605\" data-id=\"7f38605\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7870610 elementor-widget elementor-widget-spacer\" data-id=\"7870610\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed10e80 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"ed10e80\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"292\" height=\"289\" src=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_app-icon.png\" class=\"attachment- size-\" alt=\"elbMOBIL logo as app icon on dark blue background, round arrow under lettering.\" srcset=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_app-icon.png 292w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_app-icon-12x12.png 12w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-18c1526 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"18c1526\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2941f5 elementor-widget elementor-widget-menu-anchor\" data-id=\"a2941f5\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"AnleitungAppelbMobil\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59abf06 elementor-widget elementor-widget-spacer\" data-id=\"59abf06\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-607972e elementor-widget elementor-widget-heading\" data-id=\"607972e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">It's that simple <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-995ba83 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"995ba83\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a0a2711 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a0a2711\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23c60b9 elementor-widget elementor-widget-image\" data-id=\"23c60b9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"1564\" src=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot1.png\" class=\"attachment- size-\" alt=\"elbMOBIL logo on a dark blue background with white lettering and arrow on a smartphone\" srcset=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot1.png 770w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot1-252x512.png 252w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot1-504x1024.png 504w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot1-768x1560.png 768w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot1-756x1536.png 756w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot1-6x12.png 6w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f24c3c elementor-widget elementor-widget-text-editor\" data-id=\"2f24c3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>1. download app<\/h4><p>Download the\u00a0<a href=\"#elbMobilApp\" target=\"_blank\" rel=\"noopener\">Download app<\/a> and register.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54674c8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"54674c8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06353de elementor-widget elementor-widget-image\" data-id=\"06353de\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"1564\" src=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot3.png\" class=\"attachment- size-\" alt=\"App screenshot with start and destination on map: Winsen (Luhe), railway station to Tespe, Schulstr. 15.\" srcset=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot3.png 770w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot3-252x512.png 252w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot3-504x1024.png 504w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot3-768x1560.png 768w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot3-756x1536.png 756w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot3-6x12.png 6w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-719cbf0 elementor-widget elementor-widget-text-editor\" data-id=\"719cbf0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>2. select journey<\/h4><p>Enter your start and destination address and when you want to set off. Either the start or destination must be an existing stop.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58fa568 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"58fa568\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6599996 elementor-widget elementor-widget-image\" data-id=\"6599996\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"1564\" src=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot2-neu.png\" class=\"attachment- size-\" alt=\"App screenshot: Booking confirmation with journey data: elbMOBIL shuttle from Winsen (Luhe) station to Tespe.\" srcset=\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot2-neu.png 770w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot2-neu-252x512.png 252w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot2-neu-504x1024.png 504w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot2-neu-768x1560.png 768w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot2-neu-756x1536.png 756w, https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/elbmobil_screenshot2-neu-6x12.png 6w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a6afe elementor-widget elementor-widget-text-editor\" data-id=\"d6a6afe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>3. get in and drive off<\/h4><p>We will pick you up: at the agreed time at the meeting point.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-563d512 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"563d512\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d931c7e elementor-widget elementor-widget-spacer\" data-id=\"d931c7e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17f9df0 elementor-widget elementor-widget-menu-anchor\" data-id=\"17f9df0\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"KontaktelbMobil\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cba818 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9cba818\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8fa60e elementor-widget elementor-widget-heading\" data-id=\"e8fa60e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Do you have any questions or want to tell us something?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f48c85 elementor-widget elementor-widget-text-editor\" data-id=\"6f48c85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>Journey bookings can be made here <strong>not<\/strong> possible - <a href=\"#elbMobilApp\">Get the app<\/a>.\u00a0<\/h6><p>TIP: Take a look at our <a href=\"#faqelbmobil\">FAQs (questions and answers)<\/a> below, perhaps your question is also included.<\/p><p>Write to us - your feedback is important to us! 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e-con e-parent\" data-id=\"57b94f0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef84367 elementor-widget elementor-widget-menu-anchor\" data-id=\"ef84367\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"TelefonelbMobil\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34f8c95 elementor-widget elementor-widget-spacer\" data-id=\"34f8c95\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-24187ad elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"24187ad\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d7245f\" data-id=\"3d7245f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30e8bbe elementor-widget elementor-widget-heading\" data-id=\"30e8bbe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Telephone and online booking<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb099c3 elementor-widget elementor-widget-text-editor\" data-id=\"eb099c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can use your elbMOBIL <a href=\"https:\/\/elbmobil.fahrt-buchen.de\/welcome\" target=\"_blank\" rel=\"noopener\">online<\/a> or book by telephone on the number below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd9f6c5 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"bd9f6c5\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:04105572083\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">04105 5720-83<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-0d0deee e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"0d0deee\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf06e40 elementor-widget elementor-widget-menu-anchor\" data-id=\"cf06e40\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"faqelbmobil\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-302570c elementor-widget elementor-widget-spacer\" data-id=\"302570c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8cb4b97 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"8cb4b97\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee1b3a9 elementor-widget elementor-widget-heading\" data-id=\"ee1b3a9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"> FAQs (questions and answers) <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a618333 uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"a618333\" data-element_type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-174' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-13bcf70\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-13bcf70 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-694ebf49a53aa\">What is the elbMOBIL?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>The elbMOBIL - an on-demand shuttle service - enables residents of the joint municipality of Elbmarsch and the town of Winsen (Luhe) to commute comfortably and flexibly between and within both municipalities. The elbMOBIL runs without a fixed timetable or route and can be booked via the elbMOBIL app.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-f589b1f\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-f589b1f uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-694ebf49a540e\">Where does the elbMOBIL travel?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><div class=\"accordion-content\"><div id=\"c2456\" class=\"frame frame-default frame-type-textmedia frame-layout-0\"><div class=\"ce-textpic ce-left ce-above\"><div class=\"ce-bodytext\"><p>The elbMOBIL operates as a so-called \"on-demand service\":<\/p><ul class=\"icons\"><li>in the joint municipality of Elbmarsch and in the town of Winsen including all districts<\/li><li>from the Elbmarsch to the town of Winsen and from Winsen to the Elbmarsch. The town of Winsen is also included in the transport area - so journeys between the districts of Winsen are also possible!\u00a0\u00a0\u00a0<\/li><li>from the Elbmarsch or from Winsen to the \"Handorf, Ortsmitte\" stop and back<\/li><li>from an hvv or KVG stop to the hvv or KVG stop or from an hvv or KVG stop to the front door and vice versa<\/li><\/ul><\/div><\/div><\/div><\/div><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-691ec91\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-691ec91 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-694ebf49a544c\">When does the elbMOBIL run?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>The elbMOBIL runs from Monday to Friday from 5 am to 11 pm. On Fridays and on days before a public holiday, it even runs until 2 am. On Saturdays the operating times are from 8 am to 2 am, on Sundays from 8 am to 11 pm. (Note: On Christmas Eve and New Year's Eve, the elbMOBIL only operates from 8 a.m. to 6 p.m.)<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-a1a0080\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-a1a0080 uael-question-span\" tabindex=\"0\" id=\"uael-faq-4-694ebf49a547a\">How can I book an elbMOBIL?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><div class=\"accordion-content\"><div id=\"c2460\" class=\"frame frame-default frame-type-textmedia frame-layout-0\"><div class=\"ce-textpic ce-left ce-above\"><div class=\"ce-bodytext\"><p>You can book the elbMOBIL via the elbMOBIL app - you can obtain this from your <a class=\"external-link-new-window\" title=\"Opens internal link in current window\" href=\"https:\/\/apps.apple.com\/us\/app\/elbmobil\/id1540105787\" target=\"_blank\" rel=\"noopener\">App<\/a>- or <a class=\"external-link-new-window\" title=\"Opens internal link in current window\" href=\"https:\/\/mein-elbmobil.de\/qr\/ioki-app-android.php\" target=\"_blank\" rel=\"noopener\">Google Play<\/a>-Store.<\/p><p>No pre-booking period is required. When you enquire about booking an elbMOBIL, you will be told your departure time from your starting point and the arrival time at your destination. You can then decide whether you want to start the journey and be picked up by the elbMOBIL or not. Do you need to be on time for your journey? Simply enter the required time for the elbMOBIL in the app.<\/p><p>Do you need a flexible transport option more often? No problem. You can book your journeys up to seven days in advance and with our season tickets for the elbMOBIL comfort supplement you can even travel on the elbMOBIL as often as you like: a weekly ticket (for 6 euros) is valid for 7 days from booking in the elbMOBIL app and a monthly ticket (for 18 euros) is valid for 30 days from booking.<\/p><p>If you don't have a smartphone, you can call us on 04105 572083 during operating hours. We will be happy to book your elbMOBIL at your desired time.<\/p><\/div><\/div><\/div><\/div><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-6af511f\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-6af511f uael-question-span\" tabindex=\"0\" id=\"uael-faq-5-694ebf49a54a8\">Can I book journeys in advance?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>The elbMOBIL can be booked up to 7 days in advance. Currently, each journey must be booked individually, collective bookings are not possible.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-137d558\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-137d558 uael-question-span\" tabindex=\"0\" id=\"uael-faq-6-694ebf49a54d4\">How can I cancel a booked journey?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>You can cancel an already booked journey free of charge within 2 minutes of booking via the app. After that, a cancellation fee of 1.50 euros will be charged in the amount of the elbMOBIL surcharge.<\/p><p>If the journey has not been cancelled and you are not at the booked boarding point, an anonymised call will be made to the smartphone used to make the booking in order to bring elbMOBIL and the person making the booking together. If this fails, the journey is cancelled and the ticket expires. A refund is then no longer possible.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-4b77ee3\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-4b77ee3 uael-question-span\" tabindex=\"0\" id=\"uael-faq-7-694ebf49a54fe\">What happens if I do not cancel my booked elbMOBIL and do not turn up at the agreed location?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p><span class=\"external-link\" dir=\"ltr\">If you do not turn up at the agreed meeting point without cancelling beforehand, this will be classed as a \"no show\". If this happens three times within 90 days, you will be banned for 90 days.<\/span><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-d50de85\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-d50de85 uael-question-span\" tabindex=\"0\" id=\"uael-faq-8-694ebf49a5527\">How much does a journey on the elbMOBIL cost?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><div class=\"accordion-content\"><div id=\"c2464\" class=\"frame frame-default frame-type-textmedia frame-layout-0\"><div class=\"ce-textpic ce-left ce-above\"><div class=\"ce-bodytext\"><p>The elbMOBIL operates at the hvv fare. The fare is calculated from the price of a single or season ticket plus an elbMOBIL surcharge of 1.50 euros when booking via the elbMOBIL app and 2.00 euros when booking by telephone. The convenience surcharge is charged once per booking. Simply book an elbMOBIL together with friends, relatives or neighbours so that the comfort surcharge is only payable once for your group.<\/p><p>You can find the hvv tariff at <a class=\"external-link-new-window\" title=\"Opens internal link in current window\" href=\"https:\/\/kvg-bus.de\/harburg\/en\/typo3\/www-hvv-de\/\" target=\"_blank\" rel=\"noopener\">www.hvv.de<\/a>. You already have a daily, weekly or monthly ticket? Then you only need to pay the convenience surcharge of 1.50 euros or 2.00 euros (for telephone bookings).<\/p><p>With our season tickets for the elbMOBIL comfort surcharge, you can travel as often as you like on the elbMOBIL (booking via app): A weekly ticket costs 6 euros and is valid for 7 days from booking in the elbMOBIL app, a monthly ticket costs 18 euros and is valid for 30 days from booking. The season tickets are personalised and can only be used by the person who has booked them.<\/p><p>The fare is paid when you book your journey via the elbMOBIL app or in cash in the vehicle. Only 1- or 2-zone tickets can be purchased via the app. For destinations within the hvv that exceed this zone limit, only the surcharge is payable. The ticket must be purchased in the vehicle. Please state that you have an hvv ticket when booking.<\/p><\/div><\/div><\/div><\/div><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-a832b92\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-a832b92 uael-question-span\" tabindex=\"0\" id=\"uael-faq-9-694ebf49a554f\">How can I pay?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>The ticket can be paid for conveniently in the elbMOBIL app directly by credit card, PayPal or SEPA direct debit. Cash payment to our drivers is also possible. It is also possible to pay only the surcharge if you already have a valid hvv ticket.<\/p><p>You can also book season tickets for the elbMOBIL comfort supplement via the app and then travel on the elbMOBIL (booking via app) as often as you like:<\/p><ul class=\"icons\"><li>The weekly ticket (for 6 euros) entitles you to any number of journeys on the elbMOBIL within 7 days of payment. Please note: A valid hvv ticket is also required!<\/li><li>The monthly ticket (for 18 euros) entitles you to any number of journeys on the elbMOBIL within 30 days of payment. Please note: A valid hvv ticket is also required!<\/li><\/ul><p>It is also possible to buy credit packages of 5, 10 or 20 euros via the app and pay with the stored payment method. You can also pay for the credit packages in advance by bank transfer. Please transfer the desired amount to the following account:<\/p><p>Account holder: KVG Stade GmbH &amp; Co.KG<br \/>Bank: Commerzbank Stade<br \/>IBAN: DE03 2214 0028 0555 1254 00<br \/>BIC: COBADEFF221<br \/>Purpose: \"elbMOBIL\" + your name<\/p><p>Please enter the name of the person registered for the elbMOBIL service and the term \"elbMOBIL\" (e.g. \"elbMOBIL Monika Musterfrau\") as the reason for payment. This is the only way we can allocate the payment. Your elbMOBIL credit account will be credited within five working days of receipt of payment. The credit can then be used for payments within the app or for telephone bookings.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-194b89d\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-194b89d uael-question-span\" tabindex=\"0\" id=\"uael-faq-10-694ebf49a5576\">How can I store my hvv ticket in the app?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>If you already have an hvv ticket - e.g. a monthly pass, day pass or even a single ticket - you only pay the elbMOBIL surcharge of 1.50 euros. So that this can be taken into account when calculating the fare, please state that you have a ticket when booking your journey. After you have selected your start and destination, tap on \"1 passenger\" and then on \"1 adult\" (or similar) in the next step. You can then change the number and type of passengers you want to book for and also specify whether you have an hvv ticket. To do this, set the \"Public transport ticket\" slider to the right-hand position. The app remembers the last setting you selected! So if you have a monthly pass that you use for every journey, you don't need to do anything next time, the setting will be retained.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-e10b7be\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-e10b7be uael-question-span\" tabindex=\"0\" id=\"uael-faq-11-694ebf49a559d\">Is my Deutschlandticket valid as an elbMOBIL ticket?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Your Deutschlandticket is also recognised on the elbMOBIL! You only have to pay the convenience surcharge of 1.50 euros or 2 euros if you book by telephone.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-a074aea\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-a074aea uael-question-span\" tabindex=\"0\" id=\"uael-faq-12-694ebf49a55dd\">Is my disabled person's pass valid as a ticket for elbMOBIL?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p><span data-teams=\"true\">If you have a disabled person's ID card, you can travel on the elbMOBIL free of charge. You only have to pay a comfort surcharge of 1.50 euros or 2 euros if you book by telephone.<\/span><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-c7a750e\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-c7a750e uael-question-span\" tabindex=\"0\" id=\"uael-faq-13-694ebf49a5606\">My telephone number has changed - what now?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>You can change your phone number yourself in the app in the \"personal area\" (swipe right on the home screen). If you still have access to an end device with the old phone number, change the phone number in the app. You will then be logged out automatically. If you want to log in again, you will receive a code to your new phone number. Enter this code and you will be unlocked again.<\/p><p>You no longer have access to your old telephone number? Then please contact our customer service.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-c4e19eb\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-c4e19eb uael-question-span\" tabindex=\"0\" id=\"uael-faq-14-694ebf49a562e\">What kind of vehicles are used?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><div class=\"accordion-content\"><div id=\"c2465\" class=\"frame frame-default frame-type-textmedia frame-layout-0\"><div class=\"ce-textpic ce-left ce-above\"><div class=\"ce-bodytext\"><p>The following vehicles are used for the elbMOBIL:<\/p><ul class=\"icons\"><li>5 diesel Sprinters with Euro 6, 8 passenger seats and lift<\/li><li>1 fully electric e-Vito with 2 passenger seats and lift<\/li><\/ul><\/div><\/div><\/div><\/div><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-8f78bfd\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-8f78bfd uael-question-span\" tabindex=\"0\" id=\"uael-faq-15-694ebf49a5656\">Is the elbMOBIL barrier-free?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><div class=\"accordion-content\"><div id=\"c2480\" class=\"frame frame-default frame-type-textmedia frame-layout-0\"><div class=\"ce-textpic ce-left ce-above\"><div class=\"ce-bodytext\"><p>Regular wheelchairs can be transported on the elbMOBIL. Wheelchair users can access the vehicle via a ramp - if required, the driver can provide assistance with boarding and alighting. The load capacity of the ramp is limited to a maximum of 200 kilograms.<\/p><p>Unfortunately, e-wheelchairs cannot be transported and e-scooters are also excluded.<\/p><\/div><\/div><\/div><\/div><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-65ee6e5\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-65ee6e5 uael-question-span\" tabindex=\"0\" id=\"uael-faq-16-694ebf49a567e\">Can children travel on the elbMOBIL? What type of child seat is available on the elbMOBIL?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Every elbMOBIL vehicle is equipped with the following products:<\/p><ul class=\"icons\"><li>ECE-approved child seat from the AMG brand with side impact protection and adjustable headrest - suitable for children from approx. 3.5 to approx. 12 years (15 to 36 kg);<\/li><li>ECE-approved booster seat for children weighing 15 to 36 kg.<\/li><\/ul><p>You are also welcome to bring your own infant carriers or child seats, provided they have an ISOFIX-compatible attachment. Pushchairs can be taken along if the size of the pushchair allows it to be taken along in the vehicles used.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-33cd45b\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-33cd45b uael-question-span\" tabindex=\"0\" id=\"uael-faq-17-694ebf49a56a7\">What does \"ridepooling\" mean? <\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>If other passengers have a similar route, they will board on the booked route. It is therefore possible for the elbMOBIL to make a small diversions to pick up additional passengers. There is space for a maximum of 8 passengers in the vehicle.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-cc79792\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-cc79792 uael-question-span\" tabindex=\"0\" id=\"uael-faq-18-694ebf49a56cd\">Why does the elbMOBIL exist?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>The elbMOBIL was introduced with the help of the RealLab Hamburg (RealLabHH) and Deutsche Bahn subsidiary ioki. In the Hamburg real-world laboratory (RealLabHH), the mobility of tomorrow is to be tested in the here and now of a metropolis and, based on this, a blueprint for the digital mobility of the future is to be created. The social debate on digital mobility services takes centre stage in order to provide important insights into which approaches will prove successful in practice. <br \/>The eleven sub-projects planned for RealLabHH range from a mobility budget instead of a company car to the creation of a provider-independent mobility platform and solutions for particularly vulnerable road users. Under the consortium leadership of Hamburger Hochbahn AG, the continuous and comprehensive involvement of citizens is planned. The results of RealLabHH will be presented at the ITS World Congress 2021. Supported by the Federal Ministry of Transport and Digital Infrastructure (BMVI), the Free and Hanseatic City of Hamburg is hosting the world's largest congress for intelligent transport systems and services (ITS).<\/p><h3>The project and cooperation partners of sub-project 5 of the Real Laboratory Hamburg (RealLabHH)<\/h3><ul class=\"icons\"><li>S\u00fcderelbe districts: Planning and introduction of shuttle transport<\/li><li>Stormarn district: planning and introduction of shuttle transport<\/li><li>ioki GmbH: Planning and implementation of the mobility analysis - provision of the on-demand platform<\/li><li>TUHH - Hamburg University of Technology: Project evaluation<\/li><li>VHH: Verkehrsbetriebe Hamburg Holstein: Operation of shuttle services in the Stormarn district<\/li><li>KVG Stade: Operation of shuttle services in the S\u00fcderelbe region<\/li><li>S\u00fcderelbe AG: Project coordination and communication<\/li><\/ul><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-3199d75\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-3199d75 uael-question-span\" tabindex=\"0\" id=\"uael-faq-19-694ebf49a56f4\">Who is LogPay?<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>LogPay makes it easy for you - wherever payments are involved in passenger, car, lorry, goods and freight transport, LogPay is one of the partners and takes over the billing of services that you have used.<\/p><p>The LogPay team handles all questions regarding payment processing, in particular:<\/p><ul class=\"icons\"><li>Questions about all payment methods<\/li><li>Enquiries about direct debits<\/li><li>Payment disruptions (return debit notes)<\/li><li>Blocking\/unblocking the customer account<\/li><li>\u00a0(Problem with the means of payment)<\/li><li>Dunning<\/li><li>Debt collection<\/li><li>Credit and identification check<\/li><\/ul><h3>Contact details | Customer Service - 1st Level Support<\/h3><p>Chat: <a class=\"external-link-new-window\" title=\"Opens internal link in current window\" href=\"https:\/\/faq.logpay.de\/\" target=\"_blank\" rel=\"noopener\">https:\/\/faq.logpay.de\/<\/a><\/p><p class=\"telefon\">06196 8012-702<\/p><p class=\"telefon email\">mobility@logpay.de<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-0e31258\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"uael-question-0e31258 uael-question-span\" tabindex=\"0\" id=\"uael-faq-20-694ebf49a571b\">Do you have any questions, suggestions or criticism? <\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Then please use our contact form and tell us about your enquiry. In order to process your enquiry quickly and efficiently, we need as much information as possible from you. We will get back to you as soon as we receive your message. You can access our contact form here.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2250cfc e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2250cfc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8573907 elementor-widget elementor-widget-spacer\" data-id=\"8573907\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43b1f33 elementor-widget elementor-widget-menu-anchor\" data-id=\"43b1f33\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"RechtlicheselbMobil\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ac5186 elementor-widget elementor-widget-heading\" data-id=\"7ac5186\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Legal matters <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd98537 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"bd98537\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div 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Let elbMOBIL pick you up and drop you off. The elbMOBIL will take you to your destination at the regular hvv fare plus a \u20ac1.50 convenience surcharge. All you need is the elbMOBIL app and a valid hvv ticket or Deutschlandticket (click here to visit our D-Ticket shop). Service hours Monday \u2013 Thursday | 5 a.m. \u2013 11 p.m. Friday | 5 a.m. \u2013 2 a.m. Saturday &amp; before public holidays | 8 a.m. \u2013 2 a.m. Sunday &amp; public holidays | 8 a.m. \u2013 11 p.m. Get the app! It's easy: download the elbMOBIL app and get ready for your journey \u2013 quick and easy! Alternatively, you can also book your elbMOBIL by phone or online. It's that easy 1. Download the app Download the app and register. 2. Select your journey Enter your starting point and destination and when you want to set off. Either your starting point or destination must be an existing stop. 3. Get in and go We'll pick you up at the agreed time at the meeting point. Do you have any questions or want to tell us something? Journey bookings are not possible here \u2013 get the app.  TIP: Take a look at our FAQs (frequently asked questions) below, you may find your question there. Write to us \u2013 your feedback is important to us! Are you satisfied? In order to further develop the elbMOBIL service, we welcome any opinions, experiences and suggestions. \u2018*\u201e indicates required fields Surname* First name Last name Email* Your message to us*CAPTCHA Telephone and online booking You can book your elbMOBIL online or by telephone on the number below. 04105 5720-83 FAQs (questions and answers) What is elbMOBIL? elbMOBIL \u2013 an on-demand shuttle service \u2013 enables residents of the Elbmarsch joint municipality and the town of Winsen (Luhe) to commute comfortably and flexibly between and within both municipalities. elbMOBIL operates without a fixed timetable or route and can be booked via the elbMOBIL app. Where does elbMOBIL operate? elbMOBIL operates as a so-called \u201con-demand service\u201e: in the municipality of Elbmarsch and in the town of Winsen, including all districts from Elbmarsch to the town of Winsen and from Winsen to Elbmarsch. The town of Winsen is also included in the transport area \u2013 this means that journeys between the districts of Winsen are also possible!\u00a0\u00a0\u00a0 From Elbmarsch or Winsen to the \u201cHandorf, Ortsmitte\u201e stop and back from an hvv or KVG stop to an hvv or KVG stop, or from an hvv or KVG stop to your front door and vice versa. When does the elbMOBIL run? The elbMOBIL runs from Monday to Friday from 5 a.m. to 11 p.m. On Fridays and the days before public holidays, it even runs until 2 a.m. On Saturdays, the service runs from 8 a.m. to 2 a.m., and on Sundays from 8 a.m. to 11 p.m. (Please note: on Christmas Eve and New Year's Eve, the elbMOBIL only runs from 8 a.m. to 6 p.m.) How can I book an elbMOBIL? You can book the elbMOBIL via the elbMOBIL app, which is available from your app store or Google Play Store. No advance booking is required. When you request to book an elbMOBIL, you will be given your departure time from your starting point and your arrival time at your destination. You can then decide whether you want to take the trip and be picked up by the elbMOBIL or not. Need to be at your train on time? Simply enter the required time for the elbMOBIL in the app. Do you need flexible transport more often? No problem. You can book your journey up to seven days in advance and, with our season tickets for the elbMOBIL comfort surcharge, you can even travel with elbMOBIL as often as you like: a weekly ticket (for \u00a36) is valid for 7 days from the time of booking in the elbMOBIL app, and a monthly ticket (for \u00a318) is valid for 30 days from the time of booking. If you do not have a smartphone, you are welcome to call us on 04105 572083 during operating hours. We will be happy to book your elbMOBIL for your desired time. Can I book journeys in advance? The elbMOBIL can be booked up to 7 days in advance. Currently, each trip must be booked individually; it is not possible to make a group booking. How can I cancel a booked trip? You can cancel a trip you have already booked free of charge within 2 minutes of booking via the app. After that, a cancellation fee equal to the elbMOBIL surcharge of \u00a31.50 will be charged. If the journey has not been cancelled and you are not at the booked pick-up point, an anonymous call will be made to the smartphone used for the booking in order to bring the elbMOBIL and the person who made the booking together. If this fails, the journey will be cancelled and the ticket will expire. A refund will then no longer be possible. What happens if I do not cancel my booked elbMOBIL and do not show up at the agreed location? If you do not show up at the agreed meeting point without cancelling in advance, this will be considered a \u201cno show\u201e. If this happens three times within 90 days, you will be blocked for 90 days. How much does a trip with elbMOBIL cost? elbMOBIL operates at the hvv fare. The fare is calculated from the price of a single or season ticket plus an elbMOBIL surcharge of \u00a31.50 when booking via the elbMOBIL app, or \u00a32.00 when booking by telephone. The comfort surcharge is charged once per booking. Simply book an elbMOBIL together with friends, relatives or neighbours so that the comfort surcharge is only payable once for your group. You can find the hvv fare at www.hvv.de. Do you already have a day, week or month ticket? Then you only need to pay the comfort surcharge of \u00a31.50 or \u00a32.00 (when booking by telephone). With our season tickets for the elbMOBIL comfort surcharge, you can travel as often as you like with elbMOBIL (booking via app): a weekly ticket costs \u00a36 and is valid for 7 days from the time of booking in the elbMOBIL app, while a monthly ticket costs \u00a318 and is valid for 30 days from the time of booking. The season tickets are personalised and can only be used by the person who booked them. The fare is paid when you book your journey via the elbMOBIL app or in cash on the vehicle. Only 1- or 2-zone tickets can be purchased via the app. For destinations within the hvv that exceed these zone limits, only the surcharge is payable...<\/p>","protected":false},"author":4,"featured_media":2775,"parent":408,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1445","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>elbMOBIL - KVG Harburg<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kvg-bus.de\/harburg\/mobility\/elbmobil\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"elbMOBIL - KVG Harburg\" \/>\n<meta property=\"og:description\" content=\"elbMOBIL Moin Elbmarsch, moin Winsen! elbMOBIL ist dein On-Demand-Service in Gebieten der Elbmarsch und der Stadt Winsen. Lass dich von elbMOBIL abholen und bringen. Das elbMOBIL f\u00e4hrt dich zum regul\u00e4ren hvv Tarif zzgl. 1,50 Euro Komfortzuschlag. Alles was du brauchst: die elbMOBIL-App und ein g\u00fcltiges hvv Ticket oder Deutschlandticket (hier geht&#8217;s zu unserem D-Ticketshop). Servicezeiten Montags &#8211; donnerstags | 5 &#8211; 23 Uhr Freitags | 5 &#8211; 2 Uhr Samstags &amp; vor Feiertagen | 8 &#8211; 2 Uhr Sonn- &amp; feiertags | 8 &#8211; 23 Uhr Hol dir die App! Ganz easy: Lade dir die elbMOBIL-App herunter und mach dich startklar f\u00fcr deine Fahrt \u2013 schnell und unkompliziert! Alternativ kannst du dein elbMOBIL auch telefonisch oder online buchen. So einfach funktioniert&#8217;s 1. App laden Lade dir die\u00a0App herunter und registriere dich. 2. Fahrt ausw\u00e4hlen\u200b Gib deine Start- und Zieladresse an und wann es losgehen soll. Dabei muss entweder Start oder Ziel eine vorhandene Haltestelle sein. 3. Einsteigen und losfahren Wir holen dich ab: zur vereinbarten Zeit am Treffpunkt. Du hast Fragen oder willst uns etwas sagen?\u200b Fahrtbuchungen sind hier nicht m\u00f6glich &#8211; Hol dir die App.\u00a0 TIPP: Schau dir mal unsere FAQs (Fragen und Antworten) weiter unten an, vielleicht ist deine Frage auch dabei. Schreib&#8216; uns \u2013 Dein Feedback ist uns wichtig! Bist du zufrieden? Um das Angebot des elbMOBILs weiterzuentwickeln, freuen wir uns \u00fcber jede Meinung, Erfahrung und Anregung. \u201e*\u201c zeigt erforderliche Felder an Name* Vorname Nachname E-Mail* Deine Nachricht an uns*CAPTCHA Telefonische und Online-Buchung Du kannst dein elbMOBIL online oder unter der untenstehenden Rufnummer telefonisch buchen. 04105 5720-83 FAQs (Fragen und Antworten) Was ist das elbMOBIL? Das elbMOBIL &#8211; ein On-Demand-Shuttleservice &#8211; erm\u00f6glicht es Einwohnerinnen und Einwohner der Samtgemeinde Elbmarsch und der Stadt Winsen (Luhe), komfortabel und flexibel zwischen sowie auch innerhalb beider Kommunen zu pendeln. Das elbMOBIL f\u00e4hrt ohne festen Fahrplan oder Linienweg und kann \u00fcber die elbMOBIL-App gebucht werden. Wo f\u00e4hrt das elbMOBIL? Das elbMOBIL f\u00e4hrt als sogenanntes \u201eOn-Demand-Angebot\u201c: in der Samtgemeinde Elbmarsch und in der Stadt Winsen inkl. aller Ortsteile von der Elbmarsch in die Stadt Winsen und von Winsen in die Elbmarsch. Auch die Stadt Winsen ist im Verkehrsgebiet aufgenommen &#8211; somit sind auch Fahrten zwischen den Winsener Ortsteilen m\u00f6glich!\u00a0\u00a0\u00a0 aus der Elbmarsch oder von Winsen zur Haltestelle \u201eHandorf, Ortsmitte\u201c und zur\u00fcck von einer hvv- oder KVG-Haltestelle zur hvv-oder KVG-Haltestelle bzw. von einer hvv- oder KVG-Haltestelle zur Haust\u00fcr und umgekehrt Wann f\u00e4hrt das elbMOBIL? Das elbMOBIL f\u00e4hrt dich von montags bis freitags von 5 Uhr bis 23 Uhr. Am Freitag und an den Tagen vor einem Feiertag sogar bis 2 Uhr nachts. Samstags sind die Bedienungszeiten von 8 Uhr bis 2 Uhr nachts, sonntags von 8 Uhr bis 23 Uhr. (Hinweis: An Heiligabend und Silvester verkehrt das elbMOBIL nur von 8 bis 18 Uhr) Wie kann ich mir ein elbMOBIL buchen? Buchen kannst du das elbMOBIL \u00fcber die elbMOBIL-App &#8211; diese erh\u00e4ltst du in deinem App&#8211; oder Google Play-Store. Es ist keine Voranmeldefrist erforderlich. Du bekommst bei deiner Anfrage zur Buchung eines elbMOBILs deine Abfahrtszeit ab deinem Startpunkt und die Ankunftszeit am Zielort mitgeteilt. Danach kannst du entscheiden, ob du die Fahrt antreten und vom elbMOBIL abgeholt werden m\u00f6chtest oder nicht. Du musst p\u00fcnktlich bei deiner Bahn sein? Gebe in der App einfach die erforderliche Uhrzeit des elbMOBILs an. Du ben\u00f6tigst h\u00e4ufiger eine flexible Bef\u00f6rderungsm\u00f6glichkeit? Kein Problem. Deine Fahrtw\u00fcnsche kannst du bis zu sieben Tage im Voraus buchen und mit unseren Zeitkarten f\u00fcr den elbMOBIL-Komfortzuschlag kannst du sogar beliebig oft mit dem elbMOBIL fahren: eine Wochenkarte (f\u00fcr 6 Euro) ist 7 Tage ab Buchung in der elbMOBIL-App g\u00fcltig und eine Monatskarte (f\u00fcr 18 Euro) ist 30 Tage ab Buchung g\u00fcltig. Solltest du kein Smartphone besitzen, kannst du uns gerne unter 04105 572083 w\u00e4hrend der Betriebszeiten anrufen. Wir buchen dir gerne dein elbMOBIL zu deiner gew\u00fcnschten Uhrzeit. Kann ich Fahrten im Voraus buchen? Das elbMOBIL ist bis zu 7 Tage im Voraus buchbar. Aktuell muss jede Fahrt einzeln gebucht werden, eine Sammelbuchung ist nicht m\u00f6glich. Wie kann ich eine gebuchte Fahrt stornieren? Du kannst eine bereits gebuchte Fahrt innerhalb von 2 Minuten nach der Buchung \u00fcber die App kostenfrei stornieren. Danach wird eine Stornogeb\u00fchr in H\u00f6he des elbMOBIL-Zuschlags von 1,50 Euro berechnet. Wurde die Fahrt nicht storniert und bist du nicht am gebuchten Einstieg anzutreffen, erfolgt ein anonymisierter Anruf auf dem Smartphone der Buchung, um das elbMOBIL und den Buchenden zusammen zu bringen. Schl\u00e4gt dies fehl, wird die Fahrt storniert und das Ticket verf\u00e4llt. Eine R\u00fcckerstattung ist dann nicht mehr m\u00f6glich. Was passiert, wenn ich mein gebuchtes elbMOBIL nicht stornieren und nicht an der vereinbarten Stelle erscheine? Wenn du nicht am vereinbarten Treffpunkt erscheinst, ohne zuvor zu stornieren, wird dies als &#8222;No Show&#8220; gewertet. Wenn dies innerhalb von 90 Tagen drei Mal passiert, wirst du f\u00fcr 90 Tage gesperrt. Was kostet eine Fahrt mit dem elbMOBIL? Das elbMOBIL verkehrt zum hvv Tarif. Der Fahrpreis errechnet sich aus dem Preis einer Einzel- oder Zeitkarte zuz\u00fcglich eines elbMOBIL-Zuschlags in H\u00f6he von 1,50 Euro bei Buchung \u00fcber die elbMOBIL-App, 2,00 Euro bei telefonischer Buchung. Der Komfortzuschlag f\u00e4llt einmalig pro Buchung an. Buche ganz einfach mit Freunden, Verwandten oder Nachbarn zusammen ein elbMOBIL, damit nur einmal der Komfortzuschlag\u00a0 f\u00fcr eure Gruppe f\u00e4llig wird. Den hvv Tarif findest du unter www.hvv.de. Du hast bereits ein Tages-, Wochen-, oder Monatsticket? Dann brauchst du lediglich den Komfortzuschlag von 1,50 Euro bzw. 2,00 Euro (bei telefonischer Buchung) zu zahlen. Mit unseren Zeitkarten f\u00fcr den elbMOBIL-Komfortzuschlag kannst du beliebig oft mit dem elbMOBIL (Buchung per App) fahren: Eine Wochenkarte kostet 6 Euro und ist ab Buchung in der elbMOBIL-App 7 Tage g\u00fcltig, eine Monatskarte kostet 18 Euro und ist 30 Tage ab Buchung g\u00fcltig. Die Zeitkarten sind personengebunden und lassen sich nur von der Person nutzen, die sie gebucht hat. Die Bezahlung des Fahrpreises erfolgt bei Buchung deiner Fahrt \u00fcber die elbMOBIL-App oder bar im Fahrzeug. \u00dcber die App ist nur der Kauf von 1- oder 2-Zonen-Fahrkarten m\u00f6glich. Bei Fahrtzielen innerhalb des hvv, die \u00fcber diese Zonenbegrenzung hinausgehen, ist nur der Zuschlag zu&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kvg-bus.de\/harburg\/mobility\/elbmobil\/\" \/>\n<meta property=\"og:site_name\" content=\"KVG Harburg\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-09T10:02:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"14 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kvg-bus.de\/harburg\/mobilitaet\/elbmobil\/\",\"url\":\"https:\/\/kvg-bus.de\/harburg\/mobilitaet\/elbmobil\/\",\"name\":\"elbMOBIL - KVG Harburg\",\"isPartOf\":{\"@id\":\"https:\/\/kvg-bus.de\/harburg\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/kvg-bus.de\/harburg\/mobilitaet\/elbmobil\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/kvg-bus.de\/harburg\/mobilitaet\/elbmobil\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/header_elbmobil.png\",\"datePublished\":\"2024-11-01T10:58:40+00:00\",\"dateModified\":\"2025-12-09T10:02:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/kvg-bus.de\/harburg\/mobilitaet\/elbmobil\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kvg-bus.de\/harburg\/mobilitaet\/elbmobil\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/kvg-bus.de\/harburg\/mobilitaet\/elbmobil\/#primaryimage\",\"url\":\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/header_elbmobil.png\",\"contentUrl\":\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/header_elbmobil.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kvg-bus.de\/harburg\/mobilitaet\/elbmobil\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/kvg-bus.de\/harburg\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Mobilit\u00e4t\",\"item\":\"https:\/\/kvg-bus.de\/harburg\/mobilitaet\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"elbMOBIL\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/kvg-bus.de\/harburg\/#website\",\"url\":\"https:\/\/kvg-bus.de\/harburg\/\",\"name\":\"KVG Harburg\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/kvg-bus.de\/harburg\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/kvg-bus.de\/harburg\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/kvg-bus.de\/harburg\/#organization\",\"name\":\"KVG Harburg\",\"url\":\"https:\/\/kvg-bus.de\/harburg\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/kvg-bus.de\/harburg\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/kvg_logo-1.svg\",\"contentUrl\":\"https:\/\/kvg-bus.de\/harburg\/wp-content\/uploads\/sites\/14\/kvg_logo-1.svg\",\"caption\":\"KVG Harburg\"},\"image\":{\"@id\":\"https:\/\/kvg-bus.de\/harburg\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"elbMOBIL - KVG Harburg","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kvg-bus.de\/harburg\/mobility\/elbmobil\/","og_locale":"en_GB","og_type":"article","og_title":"elbMOBIL - KVG Harburg","og_description":"elbMOBIL Moin Elbmarsch, moin Winsen! elbMOBIL ist dein On-Demand-Service in Gebieten der Elbmarsch und der Stadt Winsen. Lass dich von elbMOBIL abholen und bringen. Das elbMOBIL f\u00e4hrt dich zum regul\u00e4ren hvv Tarif zzgl. 1,50 Euro Komfortzuschlag. Alles was du brauchst: die elbMOBIL-App und ein g\u00fcltiges hvv Ticket oder Deutschlandticket (hier geht&#8217;s zu unserem D-Ticketshop). Servicezeiten Montags &#8211; donnerstags | 5 &#8211; 23 Uhr Freitags | 5 &#8211; 2 Uhr Samstags &amp; vor Feiertagen | 8 &#8211; 2 Uhr Sonn- &amp; feiertags | 8 &#8211; 23 Uhr Hol dir die App! Ganz easy: Lade dir die elbMOBIL-App herunter und mach dich startklar f\u00fcr deine Fahrt \u2013 schnell und unkompliziert! Alternativ kannst du dein elbMOBIL auch telefonisch oder online buchen. So einfach funktioniert&#8217;s 1. App laden Lade dir die\u00a0App herunter und registriere dich. 2. Fahrt ausw\u00e4hlen\u200b Gib deine Start- und Zieladresse an und wann es losgehen soll. Dabei muss entweder Start oder Ziel eine vorhandene Haltestelle sein. 3. Einsteigen und losfahren Wir holen dich ab: zur vereinbarten Zeit am Treffpunkt. Du hast Fragen oder willst uns etwas sagen?\u200b Fahrtbuchungen sind hier nicht m\u00f6glich &#8211; Hol dir die App.\u00a0 TIPP: Schau dir mal unsere FAQs (Fragen und Antworten) weiter unten an, vielleicht ist deine Frage auch dabei. Schreib&#8216; uns \u2013 Dein Feedback ist uns wichtig! Bist du zufrieden? Um das Angebot des elbMOBILs weiterzuentwickeln, freuen wir uns \u00fcber jede Meinung, Erfahrung und Anregung. \u201e*\u201c zeigt erforderliche Felder an Name* Vorname Nachname E-Mail* Deine Nachricht an uns*CAPTCHA Telefonische und Online-Buchung Du kannst dein elbMOBIL online oder unter der untenstehenden Rufnummer telefonisch buchen. 04105 5720-83 FAQs (Fragen und Antworten) Was ist das elbMOBIL? Das elbMOBIL &#8211; ein On-Demand-Shuttleservice &#8211; erm\u00f6glicht es Einwohnerinnen und Einwohner der Samtgemeinde Elbmarsch und der Stadt Winsen (Luhe), komfortabel und flexibel zwischen sowie auch innerhalb beider Kommunen zu pendeln. Das elbMOBIL f\u00e4hrt ohne festen Fahrplan oder Linienweg und kann \u00fcber die elbMOBIL-App gebucht werden. Wo f\u00e4hrt das elbMOBIL? Das elbMOBIL f\u00e4hrt als sogenanntes \u201eOn-Demand-Angebot\u201c: in der Samtgemeinde Elbmarsch und in der Stadt Winsen inkl. aller Ortsteile von der Elbmarsch in die Stadt Winsen und von Winsen in die Elbmarsch. Auch die Stadt Winsen ist im Verkehrsgebiet aufgenommen &#8211; somit sind auch Fahrten zwischen den Winsener Ortsteilen m\u00f6glich!\u00a0\u00a0\u00a0 aus der Elbmarsch oder von Winsen zur Haltestelle \u201eHandorf, Ortsmitte\u201c und zur\u00fcck von einer hvv- oder KVG-Haltestelle zur hvv-oder KVG-Haltestelle bzw. von einer hvv- oder KVG-Haltestelle zur Haust\u00fcr und umgekehrt Wann f\u00e4hrt das elbMOBIL? Das elbMOBIL f\u00e4hrt dich von montags bis freitags von 5 Uhr bis 23 Uhr. Am Freitag und an den Tagen vor einem Feiertag sogar bis 2 Uhr nachts. Samstags sind die Bedienungszeiten von 8 Uhr bis 2 Uhr nachts, sonntags von 8 Uhr bis 23 Uhr. (Hinweis: An Heiligabend und Silvester verkehrt das elbMOBIL nur von 8 bis 18 Uhr) Wie kann ich mir ein elbMOBIL buchen? Buchen kannst du das elbMOBIL \u00fcber die elbMOBIL-App &#8211; diese erh\u00e4ltst du in deinem App&#8211; oder Google Play-Store. Es ist keine Voranmeldefrist erforderlich. Du bekommst bei deiner Anfrage zur Buchung eines elbMOBILs deine Abfahrtszeit ab deinem Startpunkt und die Ankunftszeit am Zielort mitgeteilt. Danach kannst du entscheiden, ob du die Fahrt antreten und vom elbMOBIL abgeholt werden m\u00f6chtest oder nicht. Du musst p\u00fcnktlich bei deiner Bahn sein? Gebe in der App einfach die erforderliche Uhrzeit des elbMOBILs an. Du ben\u00f6tigst h\u00e4ufiger eine flexible Bef\u00f6rderungsm\u00f6glichkeit? Kein Problem. Deine Fahrtw\u00fcnsche kannst du bis zu sieben Tage im Voraus buchen und mit unseren Zeitkarten f\u00fcr den elbMOBIL-Komfortzuschlag kannst du sogar beliebig oft mit dem elbMOBIL fahren: eine Wochenkarte (f\u00fcr 6 Euro) ist 7 Tage ab Buchung in der elbMOBIL-App g\u00fcltig und eine Monatskarte (f\u00fcr 18 Euro) ist 30 Tage ab Buchung g\u00fcltig. Solltest du kein Smartphone besitzen, kannst du uns gerne unter 04105 572083 w\u00e4hrend der Betriebszeiten anrufen. Wir buchen dir gerne dein elbMOBIL zu deiner gew\u00fcnschten Uhrzeit. Kann ich Fahrten im Voraus buchen? Das elbMOBIL ist bis zu 7 Tage im Voraus buchbar. Aktuell muss jede Fahrt einzeln gebucht werden, eine Sammelbuchung ist nicht m\u00f6glich. Wie kann ich eine gebuchte Fahrt stornieren? Du kannst eine bereits gebuchte Fahrt innerhalb von 2 Minuten nach der Buchung \u00fcber die App kostenfrei stornieren. Danach wird eine Stornogeb\u00fchr in H\u00f6he des elbMOBIL-Zuschlags von 1,50 Euro berechnet. Wurde die Fahrt nicht storniert und bist du nicht am gebuchten Einstieg anzutreffen, erfolgt ein anonymisierter Anruf auf dem Smartphone der Buchung, um das elbMOBIL und den Buchenden zusammen zu bringen. Schl\u00e4gt dies fehl, wird die Fahrt storniert und das Ticket verf\u00e4llt. Eine R\u00fcckerstattung ist dann nicht mehr m\u00f6glich. Was passiert, wenn ich mein gebuchtes elbMOBIL nicht stornieren und nicht an der vereinbarten Stelle erscheine? Wenn du nicht am vereinbarten Treffpunkt erscheinst, ohne zuvor zu stornieren, wird dies als &#8222;No Show&#8220; gewertet. Wenn dies innerhalb von 90 Tagen drei Mal passiert, wirst du f\u00fcr 90 Tage gesperrt. Was kostet eine Fahrt mit dem elbMOBIL? Das elbMOBIL verkehrt zum hvv Tarif. Der Fahrpreis errechnet sich aus dem Preis einer Einzel- oder Zeitkarte zuz\u00fcglich eines elbMOBIL-Zuschlags in H\u00f6he von 1,50 Euro bei Buchung \u00fcber die elbMOBIL-App, 2,00 Euro bei telefonischer Buchung. Der Komfortzuschlag f\u00e4llt einmalig pro Buchung an. Buche ganz einfach mit Freunden, Verwandten oder Nachbarn zusammen ein elbMOBIL, damit nur einmal der Komfortzuschlag\u00a0 f\u00fcr eure Gruppe f\u00e4llig wird. Den hvv Tarif findest du unter www.hvv.de. Du hast bereits ein Tages-, Wochen-, oder Monatsticket? Dann brauchst du lediglich den Komfortzuschlag von 1,50 Euro bzw. 2,00 Euro (bei telefonischer Buchung) zu zahlen. Mit unseren Zeitkarten f\u00fcr den elbMOBIL-Komfortzuschlag kannst du beliebig oft mit dem elbMOBIL (Buchung per App) fahren: Eine Wochenkarte kostet 6 Euro und ist ab Buchung in der elbMOBIL-App 7 Tage g\u00fcltig, eine Monatskarte kostet 18 Euro und ist 30 Tage ab Buchung g\u00fcltig. Die Zeitkarten sind personengebunden und lassen sich nur von der Person nutzen, die sie gebucht hat. Die Bezahlung des Fahrpreises erfolgt bei Buchung deiner Fahrt \u00fcber die elbMOBIL-App oder bar im Fahrzeug. \u00dcber die App ist nur der Kauf von 1- oder 2-Zonen-Fahrkarten m\u00f6glich. 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